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ledzep1
Headliner II
December 9, 2020
Answered

Updated app 12.2.2 and then system to 12.2.2, check updates bug

  • December 9, 2020
  • 16 replies
  • 727 views

Hi

 

I updates app and sonos system (ARC and gen3 sub) to 12.2.2 today.

After I went to check for updates via the app and it said app needs an update despite it all being up to date.

I clicked on update and it opened the app store sonos S2 app, but no update is available as its already updated.

Seems like a small bug, so just to make you aware.

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Best answer by John B

If you keep getting it as an annoying warning, try uninstalling the app, reinstalling afresh and selecting ‘connect to existing system’.

16 replies

John B
December 9, 2020

A few people seem to get this with every update (it’s not necessarily the same people!).  My recollection is that it is always iOS not Android… so you are probably about to tell me it’s on Android!

    ledzep1Author
    Headliner II
    December 9, 2020

    A few people seem to get this with every update (it’s not necessarily the same people!).  My recollection is that it is always iOS not Android… so you are probably about to tell me it’s on Android!

    Nah IOS:smile:

    John BAnswer
    December 9, 2020

    If you keep getting it as an annoying warning, try uninstalling the app, reinstalling afresh and selecting ‘connect to existing system’.

      ledzep1Author
      Headliner II
      December 9, 2020

      If you keep getting it as an annoying warning, try uninstalling the app, reinstalling afresh and selecting ‘connect to existing system’.

      Thank you will do if that happens, seems to only happen if i manually check for updates though.

      dmlear57
      Trending Lyricist I
      December 22, 2020

      I have been having trouble getting my new Move to stay connected and I noticed that when I check the app version manually it ssaid I needed an update. I tried uninstalling and reinstalling and it still says there is an update availabe. Not sure if its causing any problems or if its just a bad message

      John B
      December 22, 2020

      Is it saying the app needs an update or that a system update is available?

      dmlear57
      Trending Lyricist I
      December 22, 2020

      If I do a manual check for updates it says “Sonos app needs updating. Tap the button to go to the app store. When you go to the app store nothing happens because I’m on the latest version 12.2.2

      John B
      December 22, 2020

      Have you tried the suggestion above, uninstall and reinstall?

      dmlear57
      Trending Lyricist I
      December 22, 2020

      Yes, I’ve tried uninstall/reinstall a couple of times but I still get the message

      ledzep1Author
      Headliner II
      December 23, 2020

      Yes, I’ve tried uninstall/reinstall a couple of times but I still get the message

      If you are on latest app, just wait until a new version is out and it will still update, mine still does it, and I couldn't be bothered to uninstall and reinstall.

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