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Contributor I
December 13, 2020
Answered

Unable to connect WD My Cloud to S1 system

  • December 13, 2020
  • 1 reply
  • 173 views

Hi I had to update my WD My Cloud to OS 5 and in doing so I lost connection to my library. I am running sonos on S1 as I have a Play:5 and bridge that don't support S2. Once updated the WD My Cloud, the link to my music library needed to be updated. I have tried to do this via the conversational NAS drive connection that we had before and the My Cloud Home Service setting, neither work. Nas drive gives me a error 900, where I've followed instructions to adapt the bite rate to 24 and 26 and I still get the issue. When I go through the My Cloud Home Service I can see the directories but no music files. 

Please can you advise, I feel like I'm going around in circles. Very frustrating..! 

 

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Best answer by Airgetlam

You have to go back into the settings, and reenable SMB v1.

1 reply

Airgetlam
AirgetlamAnswer
December 13, 2020

You have to go back into the settings, and reenable SMB v1.

Bruce