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castalla
Local Superstar
Aug 31, 2018 3:00 PM UTC
Answered

Two networks - one Controller ?

I've seen reference to the Controller 'auto-switching' between 2 networks .... not for me. I have to reset the controller to access the devices on each network. How can I have one controller which detects each network as appropriate?
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castallaAnswer
Local Superstar
Sep 1, 2018 8:51 AM UTC
DOH!

SOLVED!

I discovered that the Sonos app on Win 7 was not displaying full screen - only slightly reduced, but just enough to hide the Connect buttons at the bottom of the screen ..... :@

Thanks for all the advice!
It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
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Stanley_4
Stanley_4
Grand Maestro
Sep 2, 2018 12:11 AM UTC
castalla - Have you sent Sonos a diagnostic and told them the ID number so they can look into your dropping sound issue? You can do that here, twitter or Facebook now or when they open by phone but that would be my last choice.
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castallaAuthor
Local Superstar
Sep 2, 2018 3:54 AM UTC
castalla - Have you sent Sonos a diagnostic and told them the ID number so they can look into your dropping sound issue? You can do that here, twitter or Facebook now or when they open by phone but that would be my last choice.

Thanks. Done!
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It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
Stanley_4
Stanley_4
Grand Maestro
Sep 2, 2018 8:32 AM UTC
Did you use Twitter or Facebook to send them the diagnostic number? How did it work for you?
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castallaAuthor
Local Superstar
Sep 2, 2018 10:34 AM UTC
I posted in the Troubleshooting thread
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It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
castallaAuthor
Local Superstar
Sep 2, 2018 12:00 PM UTC
Looks like my diagnostic report has been moved into a Home Theater thread - can I expect a specific reply from Sonos?
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It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
Stanley_4
Stanley_4
Grand Maestro
Sep 2, 2018 5:06 PM UTC
You will usually get a reply, sometimes the Staff misses a post and needs asked a second time. Long weekend so I'd not expect anything back until sometime Tuesday as the staff works through the backlog, which is why I suggested the other methods that might be faster.

The forum does odd things, it probably doesn't matter which topic it ended up under.
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