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murphyp6
Contributor I
Nov 12, 2015 12:29 AM UTC
Answered

trueplay for Android?

When is trueplay being released for android? ?
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      Max P
      Max PAnswer
      Sonos Employee
      Nov 12, 2015 9:43 AM UTC
      When is trueplay being released for android? ?
      Unfortunately due to the wide variety of devices on the Android platform using different software versions, microphones and ways to process audio we could not ensure a consistent and reliable Trueplay tuning experience thus far.

      We will continue to explore the use of Android for Trueplay tuning, but can't confirm that it will be supported in the future.
      Help others find useful posts by clicking the like button and selecting the best answer to your question.
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      Chris
      Chris
      Lead Maestro
      Nov 21, 2018 12:12 PM UTC
      They have stated MULTIPLE TIMES that they CAN NOT do Trueplay on Android phones because Android isn't consistent on its microphone vendors. They have tried and tested units multiple times and Android proves to be too difficult to get consistency.

      I assume you must have given away your old iPhone - but I would suggest picking up some old one cheap (just turn on wifi no phone service needed) or have a friend with iPhone come do the calibration for you.
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      viajeroalex
      Lyricist I
      Dec 13, 2018 8:13 PM UTC
      What sonos has to do it´s clearly specify that with Android you can not balance a pair of speakers...

      or make a discount for android...

      shameful
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      Chris
      Chris
      Lead Maestro
      Dec 13, 2018 8:31 PM UTC
      huh?
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      jgatie
      jgatie
      Dec 13, 2018 9:00 PM UTC
      What sonos has to do it´s clearly specify that with Android you can not balance a pair of speakers...

      or make a discount for android...

      shameful      What sonos has to do it´s clearly specify that with Android you can not balance a pair of speakers...

      or make a discount for android...

      shameful

      Not sure what balancing a pair of speakers has to do with it? Also, Android users already get the same discount iOS users get for non-working lock screen controls and no ability to connect to Sonosnet.
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      melvimbe
      melvimbe
      Dec 13, 2018 9:00 PM UTC
      The Sonos app for android is free, so it's hard to put a discount on that. If you're expecting a discount on the speakers themselves, how would Sonos know whether you're going to use an android or iOS. If you got a discount for using android, would you then owe Sonos money if you controlled the system with iOS?
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      Danny
        walden.s
        Contributor I
        Dec 29, 2018 1:08 PM UTC
        Hi, totally understand why for now no trueplay on Android, however in an Android predominant house the last functioning ipad which had trueplay working now has the feature removed from the sonos app as its a very early one.

        Can I humbly suggest that even a poorer version on android would be better than nothing. Two suggestions, one is a more involved method to normalise the mic before trueplaying (eg challenge response) Im sure the clever tech guys could come up with some method. Two just give us the option to trueplay, but allow manual tweaking of the result. Three (sorry!) even just balancing the playbase+surround speakers would be incredibly beneficial, without changing the sound envelope. Sorry if these have been suggested before. I feel passionately about this!
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