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judethedude
Avid Contributor I
Sep 19, 2023 6:57 PM UTC

Trueplay and IOS 17

I have updated my iPhone 13 Pro to IOS 17 and have installed the latest SONOS 15.8 software but cannot run Trueplay to retune my system as it is not yet supported “for this iPhone” which I guess is

IOS 17. I know IOS 17 has only been publicly available since yesterday 18/9/23 but surely SONOS had sufficient warning to make the S2 App compatible ?

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Ken_Griffiths
Ken_Griffiths
Sep 19, 2023 11:03 PM UTC

If you perhaps click ‘retune’ on your Arc HT room Trueplay settings, I’d be very surprised if you do get very far with the feature. I can’t get past the second screen, unless I use a ‘yet-to-be-upgraded’ iOS v16.5.1 mobile device.

Not surprised if that's correct. But...Not going to find out by trying to run Trueplay until needed.

You won’t lose the current settings if you do decide to try, you can cancel out before running the TP tuning to keep the current saved setting, but I suspect that you won’t get past the second screen anyway.

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Ken_Griffiths
Ken_Griffiths
Sep 19, 2023 11:32 PM UTC

The TP message in the App says ‘coming soon’ - so that’s an indication that we may not have to wait too long,🤞

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AjTrek1
AjTrek1
Sep 19, 2023 11:38 PM UTC

@GC3 

What iPhone model do you have? As your model may handle iOS 17 differently and still allow Trueplay to work. I haven’t seen you mention your iPhone model in this thread nor the other you’ve been commenting in. If I missed it my apologies for asking.

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GC3
Headliner I
Sep 20, 2023 12:21 AM UTC

@GC3

What iPhone model do you have? As your model may handle iOS 17 differently and still allow Trueplay to work. I haven’t seen you mention your iPhone model in this thread nor the other you’ve been commenting in. If I missed it my apologies for asking.

Doubt that it matters but iPhone 12 pro. I've never tried using the iPad for Trueplay purposes.

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