Skip to main content
January 23, 2020

The Sonos Brexit and pragmatic ways past it

  • January 23, 2020
  • 570 replies
  • 22877 views

I will start this thread with a few caveats:

First, this thread is not for rants. There are plenty here for those, and there is no bar on opening new ones.

Second, the thread is directed for the subset of users that have a large investment in legacy products, and are content to see their Sonos systems as music systems that offer stable streamed music from either a NAS or from the net, and have no expectation of more bells and whistles - just that things continue to work as they are working today. I happen to be in this boat as well, as someone that has three out of six zones running very well on legacy products that I simply cannot afford to jettison until the hardware dies.

Third, this thread is based on facts, some of which have been coming to light only over the last 48 or so hours. It is therefore incomplete to an extent, and may even be wrong in places. Feel free therefore to clarify/correct/add as necessary - and I specifically invite @Ryan S  to do so. But, no rants please - they have a place, but this is not it.

All that said, this is the solution I intend to proceed with and recommend here:

Opt for a legacy system operation in May, that will run legacy and modern products, exactly as these run today; no faffing around with two networks. No more enhancements, but expecting Sonos to honestly fulfil their recent promise of all bug fixes that the legacy products can accommodate. Ditto for what needs to be done to accommodate changes driven by at least the mainstream service providers.

By a happy coincidence, all legacy products have line in jacks. So if something even happens at the streaming service end that cannot be accommodated in legacy products, I am confident of finding some device that can be wired to the line in jacks of these, that will still allow streaming from the culprit service to work including in grouped mode with all other products in the system.

The streaming from the local NAS will not have any issues in this mode, other than hardware failures including that of the NAS, and a key assumption here is that NAS changes will not need a Sonos software update.

Although Sonos has said that new products can be added to such a system, I do not see how this is possible once new products come installed with versions that are beyond the frozen legacy system one. Unless Sonos is not going to sell any new products in future with versions beyond the 2020 legacy one - I doubt that. And once a product comes with the latest version, adding it to a legacy system without rendering legacy products inoperable is going to be tricky because it will involve first separating the one system into two; I also admit to being a little fuzzy with this bit. In my case, this is all moot; I have no need for another zone. As an aside, I am someone therefore that is not of much interest to Sonos!

I also assume that if anyone at any time in the future wanted to jettison legacy products for any reason, all they will need to do is leave all such products powered off, invoke updates and the result will be a Sonos system updated to the day they do the invocation. The concern here for me is different - I need to have an ironclad way of NOT updating my system before I am ready to separate or jettison legacy products, and this needs more insights into how things will work on this front in future.

I am pretty sure that this way ahead will work in my use case and I suggest it will also work for many that are heavily invested in Sonos legacy products, that do not want to write it off or to trade up to new products just to retain all existing functionality.

Yes, it involves losing future enhancements/features, but once we accept that these essentially are music boxes that will keep doing all they do today, that should be an acceptable trade off, I suggest. It is to me, for sure.

So this way, this event will be just a minor inconvenience, and I expect to be able to use all my existing products till the hardware fails.

What this event has convince me though is to now look at/recommend smart systems that are truly modular in the sense that the smart bits can be periodically replaced at low cost, while the core “dumb” electronic hardware can be of such build/after sales support, that it justifies the higher investment in the consequent price, if better sound quality is also needed than what the smart front ends can alone provide. But that's for the future.

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    570 replies

    chickentender
    February 5, 2020

    I was under the impression that this was the “pragmatic” thread. Due respect to all, but it’s drifting back toward the swirling tempest.

    Second star to the right and straight on ‘til morning.

     

    Trending Lyricist I
    February 5, 2020

    Progress (modest) report:

    100% (up from 90%) Echo Dot volume brought modest improvement in reported output, but not where we want it to be.  No distortion observed. 

    Methods:
    Echo Link optical output Toslink connect to receiver third optical input (new).
    ZP-90 optical output Toslink connect to receiver first optical input (existing).
    Compare Echo Dot analog output to Echo Link optical output.
    Link and ZP-90 source volumes set (via app) at both half and full scale.
    Two streams tested:  1) TuneIn, local FM station selected; 2) Sirius XM Loft channel.
    Amazon Music not yet tested.
    Baseline: no changes to receiver volume setting, all scenarios.

    Observations: (YMMV, IMHO)
    Two adult listeners who love our music, thus argue both not professionals, not novices. No known hearing deficits.
    Streams via Sonos louder, cleaner, crisper, relatively unmuddled. They are what we expect from our music.
    Streams via Echo Link less: loud, clean, crisp, muddled. They are not up to our expectations, but it works alright.
    Echo Link volume increase necessary to achieve comparable listening level: 10-20% subjective.
    Unknown if quality of streams via each source/device are different. We definitely can detect a difference. Does anyone factually know if different?
    Unknown if difference can be attributed to device, stream, both or other factors.
    Using sources above, Echo Link optical output above sounds better than Echo Dot analog output (no surprise here).

    Thoughts (Ready, fire, aim with yours begging indulgence):
    Streaming based, Sonos wins hands down, clearly superior.
    No trials NAS music library: Sonos vs Echo MyMedia skill.
    Stick with Echo Link on preference over Dot and other app features.
    Echo could save opted-in legacy Sonos hardware, so far....
    Plan to go with legacy mode Sonos based on what we know now.
    Sonos performs and has features we prefer; plenty still to learn about  Echo app.
    Echo streams:  Disappointing for us. Step it up.
    Unfortunate the Connect Amp has no optical input.

    Opining:
    Is a second ecosystem or Sonos trade-up worth it?  Need to get more data on the table before more $$$ spent.  If no financial constraint on facts known so far: Sonos it is.  Our past Sonos upgrades have been used to expand our system thru wider deployment.  We'd contract deployment to retain music listening we expect, i.e. let the Play5s go in less-used bedrooms rooms where they live now.  Keep whatever we can alive in the public areas. Later consider Play Ones.

    Hey Sonos:  (have at Ryan!)
    Three requests, if not already available: 

    Can I get discount on new Play Ones to replace Play 5s? 

    Whatever you can tell us about PlayBar and PlayBase (and other) obsolete schedule is welcome and serves transparency having not gotten it wrong from the start.

    Can you step-up and puuhhlease do a plug-in device rendering the Play5s, ZP-90s, Connect Amps (in my case) dumb with the device handling the hard work?  Holy Heifers Batman, JUST DO IT!!  I'll speculate it serves well: your Brand, your customer allegiance and respect, less mass to recycling and/or landfill.

    Thank you. End rant.

    KumarAuthor
    February 6, 2020

    I was under the impression that this was the “pragmatic” thread. Due respect to all, but it’s drifting back toward the swirling tempest.

    Second star to the right and straight on ‘til morning.

     

    Agreed, nudge noted. I have decided to stop posting on every thread other than this one and its companion. It isn't worth the effort, and I can still get my daily dose of entertainment in lurking mode there, from posters on either side of the divide. 

    Moving on: over on the advanced thread, if the stupid spam filter will let me show it, there is an interesting conversation with @castalla under way on how to get the Echo Show to stream from local media with album art. It sounds intriguing enough to motivate me to get the Raspberry Pi and learn how to get it to sing and dance. Discussions have been via PM because the spam filter butted in, I will see if I can capture those and post them in the Advanced Approaches thread.

    Relevant for this thread is the realisation that the Echo Show need not be wire tethered to the Line In - I think it has BT out capability and if so, it can wirelessly stream to a receiver wired to the Line In jacks. BT is also getting better, and can be useful where it isn’t being done from a phone and being interrupted by it. 

    PS: I see that Ryan has restored the filter snagged posts; I have therefore had to copy only the last PM exchange.

    KumarAuthor
    February 6, 2020

    @train nerd - I have not found any SQ issues with Echo show wired via Line In. I admit that I have not spent any time looking for perhaps subtle differences by taking the room ambient noise floor to below what it is at even my quietest times to catch these, and also have not done any back and forth to see what I can then catch. Neither do I use monitor quality headphones or speakers to do so. If the music sounds good when I get the sound levels to where I need them to be, and there is no stuttering, I am good to go. In short, I don't use music as a test signal.

    It might be pertinent to also note here something that may be relevant to you and useful to others.

    Every stereo salesman is taught the “louder sounds better” trick to guide users towards what is to be sold. All it takes is even a small 0.1dB louder for this effect to work in the listeners brain; and the louder music is described using words I will quote from your post above: “ louder, cleaner, crisper, relatively unmuddled” as compared to the music that may be just 0.1dB less loud which sounds, again quoting you: “clean, crisp, muddled”. Although I can’t get how music that is clean and crisp can sound muddled!

    And you have been less flowery than the norm - the louder by 0.1dB music is described as “ warm, palpably present, with more rhythm, attack and timing...etc etc etc”. All it takes is 0.1dB. That is how the brain is wired. Of course, the flowery language has to be learned:-).

    Which is why controlled blind listening tests need precision level matching - done by instruments, not by human ears.

    But the good news is that there is any easy way to get over such differences at home - just give the volume control slider a nudge towards the right.

    Trending Lyricist I
    February 6, 2020

    Just for clarity,  “muddled” is subjective, of course.  Relative to Sonos, the Echo sounded more muddled, with Sonos unmuddled.

    Lyricist III
    February 6, 2020

    I may try using a stereo pair of echo dots with the echo sub in my living room to compare against my pair of play ones.  Before last months announcement I figured I would eventually add a sonos sub to my pair of play ones.  Absolutely not going to consider this anymore.  I have no doubt it won't compete with a sonos play one /sub combo but I can get two dots plus the sub for about the price of a single Sonos one.  Plus I already have the dots around the house so the only new cost would be 129 USD for the sub.  Would stereo dots plus sub compete with a single or even a pair of play ones? Would be interesting to find out.  And yes, Amazon could easily discontinue the dots in the same way but at least the cost of replacement would be substantially lower and I go into this with my eyes wide open about what the company really is.

    KumarAuthor
    February 7, 2020

    @MikeOinToronto : Bad idea; there is too much of missing frequencies between Dots and Echo Sub, and the mid range of the Dots sucks - Dots are really not meant for listening to music, except via their line out.

    If you want to go down that route, test the regular cylindrical Echo with the Sub. Or, an Echo studio pair.

    Because of the replacement risk, I would not go that way, the price point that is vulnerable obsolescence risk then goes too high in my book.

    Far better to look for active speakers to run from the Dots - you can get these from USD 100 to USD 10000 or more. Make sure the expensive ones have service support - being dumb, they won't go out of service except via hardware failures.

    KumarAuthor
    February 7, 2020

    First, the terms “geek” and “non geek” words are used with no connotations of disrespect to either.

    That said, this thread has gone long enough to need this post for the benefit of non geeks like me that are still with us:

    It is interesting to see how many Sonos geeks this thread has drawn and what feels like an apocalypse to us non geeks, is a “isn't this fun, and I told you so” moment to them, with so many geeky approaches that are fascinating, bubbling to the surface. Which is fine, of course, that is the purpose of the thread; what is over the top for me, may be pragmatic for some one else.

    But for people at a non geek level or inclination, some reminders to interject as a break in a long thread that looks to have legs:

    1. There is absolutely no need to do anything at this time. Wait till May, for Sonos to announce all it says it will - that will provide a better base from which to move forward.
    2. For those subscribing to the ethos suggested by the opening post and the thread title, adopting the legacy system approach, that will become clearer in May, is the way forward.
    3. Be very careful before opting for the other approach of a split system. Running such has a risk of being found to be tiresome in use, while also running a risk of not being able to come back to a single legacy system.
    4. Even if the legacy system option brings trouble for streaming services working with your kit at any time after May, as long as you retain the legacy kit with line in jacks that you have today, there is a non geeky solution as simple as wiring something like an Echo Dot, or similar made by someone else, to these jacks; all that will need is simple stereo cable/s. 
    5. Music play from your local NAS will continue to work as long as legacy hardware works. Sonos has said this clearly more than once in the last few days. It will work even if the NAS or router dies and has to be replaced before any legacy hardware suffers a failure - @Ryan S for reconfirmation please.
    6. While I detest the Trade up program for creating environmental damage by every unit sent to a landfill that is far in excess of the 30% discount it delivers as mere money, that’s just me. If you still think it makes sense to you, Sonos has said that it has no end date. Having said that, I can see a conflict there - Sonos may come under environmental lobby pressures, or those arising from any corporate conscience it may have, to withdraw or amend that program to be a more environmentally responsible one, but that is speculation that no one can or should undertake to do on your behalf. And for all you know this change may also not leave you worse of than you are now - something that achieves that would be the best kind of change to the program. 
    7. Before buying any more smart audio kit henceforth, be it from Sonos, or from anyone else, do research/due diligence adopting the “Once bitten, twice shy” thinking.

    This thread is starting to wind down, which is understandable - there are only so many pragmatic things that one can do for a music system! I thought that it would now be good time to again bump the post above so that it is easily accessed by folks that chance upon this thread from here on.

    Not much has changed to what was written above ten days ago, except the discovery that a split system that has line in jacks on both sides of the split can be made inter operable via a couple of Echo Dots grouped for multi room music via the Alexa app, wired to a line in jack on either side of the split.

    On a personal level, what I will be exploring now is how to get my Echo Show to play music from my NAS, with album art as the icing on that cake, that can then be served up to Sonos zones. But conversations around that belong to the companion Advance Approaches thread, where these are presently underway with guidance from @castalla .

    This thread may come to life again as May dawns, but for now I will limit my contributions here to answers to implementation questions/new ideas that are not advanced ones.

    Lyricist III
    February 7, 2020

    @MikeOinToronto : Bad idea; there is too much of missing frequencies between Dots and Echo Sub, and the mid range of the Dots sucks - Dots are really not meant for listening to music, except via their line out.

    If you want to go down that route, test the regular cylindrical Echo with the Sub. Or, an Echo studio pair.

    Because of the replacement risk, I would not go that way, the price point that is vulnerable obsolescence risk then goes too high in my book.

    Far better to look for active speakers to run from the Dots - you can get these from USD 100 to USD 10000 or more. Make sure the expensive ones have service support - being dumb, they won't go out of service except via hardware failures.

    Thanks Kumar.  You are likely correct.  I think I have been so emotionally invested in this that my rational thought has been messed up. Kind of like grieving it has taken me a while to process what is going on, with various stages of emotion along the way.  So I think from a practical stand point I am going to do nothing.  My play 1s and later connect survived the first round of cuts and they still work great.

    I suspect both products will fall in the next round so I will have to then move them to legacy mode.  Then when they no longer function with my streaming service they will be done.  Whether it is in 6 months or six years i have no idea.

    If the devices fail from physical causes I will replace them with dumb speaker/amp, cheap streamer/WiFi technology.  At any rate, no new Sonos stuff for me.

    Finally I am going to try hard to recognize this as a good lesson for me.  I was very lucky in that I had not followed through with a couple of larger sonos purchases yet.  I figured a pair of play 5s would eventually replace my vintage stereo and a sub would eventually be added to my play ones in the living room.  I am very lucky this announcement came out before I made either of those purchases. Many other Sonos customers were not so lucky.

    Finally it has opened my eyes to smart technology as a whole and helped me recognize that there are major drawbacks.  Won't be buying any large appliances that rely on apps or the internet to function.  Will keep my home as dumb as possible and especially will be very cautious about locking into the ecosystem of a specific company.  And I will be discussing this issue with family and friends.  Smart technology for me will be limited to cheap toys.

    KumarAuthor
    February 8, 2020

    Will keep my home as dumb as possible and especially will be very cautious about locking into the ecosystem of a specific company.  And I will be discussing this issue with family and friends.  Smart technology for me will be limited to cheap toys.

    That is a logical approach to take, once aware of the issue. But I would not dismiss cheap, smart front ends like Dots etc as toys - they are very well engineered and often state of the art.