The new UI (User Interface) for IOS released in 10/2017 is a step backward

Please allow us to go back to the old software. This update is bad-real bad. My wife is actually pissed and refuses to use the Sonos now-which is a waste since we have 19 units. If people got together in a room and said “how can we stir up the intuitive software and make a solution when there isn’t a problem?” Or they said “it’s time for a change; let’s just throw a couple things together and see what happens”.

Caused me to look for my password to this forum after over 2 years away from it and to post a review on the Apple store, which I NEVER do....

Please allow us to have the option to roll back!!

I agree - the new interface is unintuitive. When I used previous versions I did not even have to think about it. I now cannot easily find my way around. Please change it!

I've been a loyal fan for years and I have to say this new interface is quite upsetting. Here are a few suggestions:

When opening a playlist why can't I change the order of songs right there without having to click around to two more sublevels?

The gigantic icons everywhere waste so much real estate on my phone screen. Maybe smaller icons allowing us to see more icons without scrolling so much would be nice.

The double method of selecting rooms: 1) through the rooms button in the toolbar and 2) with the selectable Red room name at the bottom of the screen is confusing since one is for selecting rooms or grouping speakers and the other is only for grouping speakers.

Why can't I see the duration of songs (other than the one playing) and the total duration of my playlists? Would be so useful.

Maybe add a darker theme, not a fan of the new white background.

Thanks for considering these suggestions.

I have to use my Mac rather than my phone to make any sense. Absolutely appalling upgrade guys. I used to sell Sonos and would had the prospective customers my phone to show just how easy it was to use. Wouldn’t be doing it now

Horrible interface!! Loyal user and if this is the direction of Sonos, I am ready to dump it. I worked for hours and still cannot find some basic functions that were very easy before. If I have two different songs playing in two different rooms - how the heck do I get to a screen for each room? I select the room but it still shows the previous. I think it is actually a horrible design and full of bugs. There is no excuse for this.

To answer your question, don't use the quick group utility on the Now Playing screen. On the navigation bar at the bottom of the screen, tap the Rooms button. If the nav bar is not visible then just swipe down the screen to reveal it.

Double tap any room to take control of that room.

Swipe down the Now Playing screen again to choose any other room for control.

I loath and detest this interface which has absolutely no redeeming features.

SONOS WHY DID YOU CHANGE THE UI? IT WORKED FINE BEFORE. PERIOD. HOW MUCH DID THAT USELESS CHANGE COST YOU?

I have owned Sonos equipment practically as soon as it came out. Always loved the hardware design, and the mobile app when it came out some years ago, and have recommended it to many people who have since purchased it. My wife and I were discussing last night how confusing the new interface is, and were wondering how Sonos made the decision to change it to this. I decided to look online to see if anyone else thought the same; not suprised to see all these comments. The old interface wasn't perfect, but seriously guys, this is what you came up with? Did you do any usability tests with anyone? The new UI is an exercise in frustration and poor usability in my opinion.

I`d certainly would love to hear from Sonos here about these decisions and if they are taking the comments in this community seriously before I throw my phone against the wall in frustration trying to figure out how to do anything with this app! Ugh.

Interface became completely unusable! It takes 30s and 30 clicks to just put the volume a bit louder.
Chances are that the sound will completely drop away when you want to make it louder to listen to news item.
After a month neither myself or any of the family members have figured out what is the deal and what Sonos is trying to resolve. I am starting to think they are promoting those old remote controllers again instead of the use of smartphones.
I have stopped recommending Sonos and will sell all my 6+ pieces of equipment of this is not amended asap!