The new UI (User Interface) for IOS released in 10/2017 is a step backward

It's insanely backwards - nothing intuitive at all in the UI. Never seen such a backwards "upgrade" - even after using the new interface last evening, I ended up repeating the same dead-end gestures in the navigation this morning to (finally!) find my Spotify playlists. You know it's a UI gone wrong when your brain doesn't register it after one or two interactions. Give me back the old controller!

I hate hate the new interface!

Agree 100%

Wow was showing a friend the "power" if SONOS by trying to change volume in a group then select a bunch of devices etc etc - fired it up and WTF could not find anything! I had to fumble around.. and finally got it but looked ridiculous in the process - not sure I convinced him that SONOS was as great as I had been saying.. Like all interfaces I'll likely get used to this but it really is a jarring change. I agree it does not seem to be as intuitive as the old one. I like the old darker theme - easier to read. Wish there was more control over theming and/or an option for returning to the legacy interface. Also with the control stuff being at the bottom - my S8+ toolbar pops up and blocks functionality... annoying and troubling. With phone interfaces I've gotten used to pulling stuff from the top of the screen.. this is going to take a while. Should have saved the APK so I could roll it back. sigh.

Yeah, having owned Sonos equipment for last 4-5 years, this latest app release (for IOS atleast) is a huge step in the wrong direction when it comes to usability and design. Frankly its quite disappointing that Sonos - which I bought for its simplicity can delivery such messy app.

So I see what they are doing with all the stuff at the bottom - it's easier to access with one hand. I'm not sure I like the default favorites screen - I prefer to see the "all" list instead of 2 favorites in large boxes. Some of the flow seems incongruous. Hard to intuitively tell just by looking at the play screen what to do. FINALLY figured out that you can swipe down on the play screen to get back to whatever you selected.. wasn't obvious to me at first but to be fair I'm kind of oblivious most days.. also prefer darker themed apps.

I echo everything being said. This is one of the worst UI updates I have ever seen. The old interface was intuitive, and easy to follow. There is nothing about this new look that makes sense. Can I go backward?

New interface - what a mess Sonos. Completely non-intuitive. I cannot get out of a location to other menus. Sonos, eat crow and reissue original system.

I absolutely hate the new interface. I loved Sonus for the old one, but if this doesn’t change, I am going to sell all of my Sonus units on eBay and move to a system with a better interface. Alexa et al may not have such good sound, but the UI is so much more important. What do you all recommend?

Dear Sonos - this update is awful. All I wanted to do today was pick a Pandora station to play in two of my five rooms. What a mess! Your UI has always been intuitive and easy to use. The new one makes no sense! Please fix!