Skip to main content
Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    Paul575757
    Lyricist II
    May 28, 2024

    My ports have stopped working since the new app was released and no help or solution is available. In know they are on the network because I can switch the lights on and off but no sound.

    BVRBVR
    Contributor I
    May 28, 2024

    I’m a local music library user. Not only is that gone, but the app only detects my system half of the time. I have thousands of dollars of speakers that don’t work. 

    The lies this CEO keeps telling himself and others needs to stop.

    The app is more responsive? No, it’s less responsive. 

    The app is easier to navigate? No, it’s not.

    The app works? Half of the time it can’t even detect my system.

    This is a joke.

    Try SonoPhone. It’s not as good as the old app, but it’s much better than the new one. 

    dump
    Avid Listener
    May 28, 2024

    Keith, thanks for the update. Keep the communication coming!

    For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

    I am not shooting the messenger (you) here, so please don’t shoot me. Rather, please listen to what your users are saying. The new app is a fail as it stands and for the foreseeable future.

    • Reliability? The new app is tremendously buggy and extremely unreliable, as a cursory scan through the forums attests.
    • Performance? The new app is far more sluggish, especially anything with a local library.
    • Faster access to music? Many of us are unable to use “Sonos Favorites” with the icons grayed out. That forces us to navigate many many clicks to locate the desired music.

    I’m pleased to see the list of missing functionality with ETAs! That said, there is a vastly longer list of things that are also missing (or completely broken) that will take months to address. You must be realistic.

    So how can you bridge the gap in missing/broken functionality? Rename the new app ‘S3’ and re-release v16.1 as ‘S2’. Sonos have voiced great confidence in the new (S3) app, and if you confidence is deserved users will gravitate there. In the meantime, users with issues can continue to use S2 and have a good experience. As S3 adds more and more working functionality, users will switch from S2 to S3.

    Now is not the time to double-down on the disastrous “it takes courage, take it or leave it” strategy. Listen to your users and give them want they want and need.

    I could  not agree more with Press250. Just trying to register for this chat was a pain, choose a user name that's used and you need to start again ticking boxes. 

    The whole update for me has been a shambles, basically nothing being recognised, then it is, then it's not.

    I can't find my sounds. 

    I can't add the  sonos app to my desktop when I could previously, this is a real bone of contention.

    Please give us back the old 'gold' sonos and while at it, let me again access my music on my phone not having to use a streaming service. I paid for 3 speakers to act as just that, speakers. All the other cack is smothering what should be the heart of Sonos.. Great Sound!!

    Paul575757
    Lyricist II
    May 28, 2024

    Please, just restore the previous version of the app. The new one doesn’t work and is worse in every way. Every new app take some getting used to but this is not in that ball park. Many of the pervious functions which I relied on are not there any more and those that are are not working.  In no way is this an “upgrade”. 

      dump
      Avid Listener
      May 28, 2024

      I second that...well its probably in the thousands thst agree!!

      Rusty Hammer
      Contributor I
      May 28, 2024

      Download “sonosphone” app to regain all your music library.  This app returned all my functions and music on the Sonos device.

      Paul575757
      Lyricist II
      May 28, 2024

      Download “sonosphone” app to regain all your music library.  This app returned all my functions and music on the Sonos device.

      I can’t see the “sonosphone” app. Where is that?

      pcpcycle
      Lyricist II
      May 28, 2024

       

      SonoPhone

      Paul575757
      Lyricist II
      May 28, 2024

       

      SonoPhone

      Looks like it’s iOS only. Not Andriod :(

      BVRBVR
      Contributor I
      May 28, 2024

       

      SonoPhone

      Looks like it’s iOS only. Not Andriod :(

      I thought Android could reload s2?

       

      Show more replies
      Terms & ConditionsAccessibility statement