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Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 



 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2256 replies

Ken_Griffiths
May 19, 2024

@BVRBVR,

My local library is 25,697 tracks in total, I usually browse it by Artist or Album and it has its own .m3u playlists that I also use. I’ll be happy when I can search it and miss the index down the side, but otherwise it’s not affecting my music enjoyment, but I do use streaming services too.

skullc
Prodigy III
May 19, 2024

@Ken_Griffiths 

i have 5g broadband which works way better than the virgin cable I had before and is 20 times faster than the dsl I had before that.

sonos original s2 works fine as well as all other devices in my home 

I game on pc and Xbox and stream 4k movies on Apple TV, fire tv and google with no issues 

to arbitrarily dismiss one form of internet is odd to say the least but what is stranger is moving the controls of an in home speaker system to the cloud is bizarre but thanks for your response 

Network= livewire cpe pro 3 +eero 6 pro wireless
Contributor I
May 19, 2024

@BVRBVR,

My local library is 25,697 tracks in total, I usually browse it by Artist or Album and it has its own .m3u playlists that I also use. I’ll be happy when I can search it and miss the index down the side, but otherwise it’s not affecting my music enjoyment, but I do use streaming services too.

My local library is similar in size. Also, I really miss the queue features. My disappointment isn’t as understated as yours. Since I haven’t been using the app without these features I don’t know how many other issues I would find. Fortunately, I have another phone that was not updated, but, obviously, this is not a long term solution.

Ken_Griffiths
May 19, 2024

@Ken_Griffiths

i have 5g broadband which works way better than the virgin cable I had before and is 20 times faster than the dsl I had before that.

sonos original s2 works fine as well as all other devices in my home 

I game on pc and Xbox and stream 4k movies on Apple TV, fire tv and google with no issues 

to arbitrarily dismiss one form of internet is odd to say the least but what is stranger is moving the controls of an in home speaker system to the cloud is bizarre but thanks for your response 

What’s odd here is I have a 5G travel router… this one:

I use it when travelling/glamping or taking my speakers to outdoor family events BBQ’s/Grandkids parties etc. often with 2 x Move (gen2) + 2 x Move (gen1) and sometimes two Roams - it’s WiFi credentials are stored on my Sonos system.

I have no issues with it at all and works fine with Sonos - it’s WiFi is 6AX.

In the past I’ve seen others say they can’t get such routers to work and the only difference I could see is the mobile network provider - perhaps some are blocking certain ports perhaps required by Sonos. 🤷‍♂️

My thoughts in such a case is to keep the hardware and perhaps change the ISP. I should just add my device isn’t locked to any particular provider.

skullc
Prodigy III
May 19, 2024

@Ken_Griffiths

i have 5g broadband which works way better than the virgin cable I had before and is 20 times faster than the dsl I had before that.

sonos original s2 works fine as well as all other devices in my home 

I game on pc and Xbox and stream 4k movies on Apple TV, fire tv and google with no issues 

to arbitrarily dismiss one form of internet is odd to say the least but what is stranger is moving the controls of an in home speaker system to the cloud is bizarre but thanks for your response 

What’s odd here is I have a 5G travel router… this one:

I use it when travelling/glamping or taking my speakers to outdoor family events BBQ’s/Grandkids parties etc. often with 2 x Move (gen2) + 2 x Move (gen1) and sometimes two Roams - it’s WiFi credentials are stored on my Sonos system.

I have no issues with it at all and works fine with Sonos - it’s WiFi is 6AX.

In the past I’ve seen others say they can’t get such routers to work and the only difference I could see is the mobile network provider - perhaps some are blocking certain ports perhaps required by Sonos. 🤷‍♂️

My thoughts in such a case is to keep the hardware and perhaps change the ISP. I should just add my device isn’t locked to any particular provider.

Lol

ok it’s not my isp that tells me Sonos doesn’t work it’s Sonos help desk even though all my speakers work 

SVC won’t install but that’s recent after a firmware update a few months back it stopped working so I tried to reinstall 

in the time I have had my Sonos speakers with 4 different 5g home router’s and my eero mesh system I have had zero network issues 

however that being said the latest update does not inspire me with confidence 

Network= livewire cpe pro 3 +eero 6 pro wireless
skullc
Prodigy III
May 19, 2024

@Ken_Griffiths 

oh forgot to mention I am a retired network engineer so am able to manage port forwarding and have to for my Xbox to get around double Nat issues 

Network= livewire cpe pro 3 +eero 6 pro wireless
Avid Listener
May 19, 2024

Another vote for previous app. The new one is so slow in comparison to previous version. 

Enthusiast I
May 19, 2024

Now I'm getting pop up messages in the android app telling me that unless I update i will have ”limited functionality”. Can't add new services or even access existing ones.

Problem being that the new app is severely limited in features and functionality.

Sonos, I'll update when I am able to use my system how i did previously. Think you're bang out of order in how you are approaching the rollout of new version!

 

skullc
Prodigy III
May 19, 2024

Now I'm getting pop up messages in the android app telling me that unless I update i will have ”limited functionality”. Can't add new services or even access existing ones.

Problem being that the new app is severely limited in features and functionality.

Sonos, I'll update when I am able to use my system how i did previously. Think you're bang out of order in how you are approaching the rollout of new version!

 

Hasn’t happened on my iOS 16.1 version yet thankfully 👍

Network= livewire cpe pro 3 +eero 6 pro wireless
Ken_Griffiths
May 19, 2024

@Ken_Griffiths

oh forgot to mention I am a retired network engineer so am able to manage port forwarding and have to for my Xbox to get around double Nat issues 

I don’t double NAT normally (not that it causes an issue), nor even ‘bridge’ the (provided) ‘ISP router’, as my ISP router has a modem only setting. It does happily work in bridge mode too, or I can ‘quickly’ swap and ‘bridge’ the Plume hubs to the ISP device - Sonos will work in any mode I select.

I’m not a network engineer, but it’s not exactly rocket science when it comes to the majority of Home-based mesh networks, is it?

Never had an issue with Sonos on the LAN, which I personally choose to run on mesh WiFi, rather than SonosNet. The only thing I like to do with Sonos, is to reserve the device IP addresses high up in the subnet to ensure they stay out the way of most other devices when they reboot en-mass, post firmware update.

Admittedly I do that because I have a lot of ‘other’ devices on the network, besides Sonos.