Sonos Staff

The New Sonos App and Future Feature Updates

Forum|Forum|2 years ago
May 11, 2024
2256 replies
156693 views

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

80.11.38 - iOS
80.11.32 - Android

In this update:

Support for the all-new Arc Ultra soundbar and Sub 4
Music library improvements*
Improvements to product setup
Improved performance when browsing content in Home and in Browse on Android
Improvements to multi-system support on iOS
Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
The ability to schedule System Updates on iOS
Continued Voiceover improvements on iOS

* Requires player update - 81.1-58074 (or higher)

You can also follow along with updates in this article:

New Sonos App Update!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

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N

Nflonly

Enthusiast I

I just want to be able to sort my Sonos Favorites lists alphabetically again…. Is this really so hard?! My logical brain is struggling to deal with random order…. ☹️

Be good if you could delete your favorites, or reorder them the way you want, or add to them easily. I have never made a favorite, but now it seems I magically have dozens. Just another part of the continuing cr@ppy app.

edit: oh and the ‘recently played’ just doesn’t work. It doesn’t add recently played items, no way to edit them, and items I haven’t played for months are on the list

J

jmw_sono

Chromatic Producer I

Any plans to fix cover art not showing up on the new Sonos Android App?

Playbar(2) Sub(1) Play:5(2) Play:3(6) Play:1(5) Connect:AMP(3) Sonos:AMP(5) Move(1)

B

BrianJG

Enthusiast II

iOS - (Released on September 19)
Version 80.09.05

Improvements to setup flow
Improved performance when browsing content in Home and in Browse
Improved queue management including ability to delete, reorder and scroll
Added ability to set appearance between light mode/dark mode/system default
Continued improvements to the user interface
Added Trueplay support for iOS 18

iOS Service Pack - (Available starting today)
Version 80.09.07

Resolved a bug affecting users with multiple language keyboards configured
Resolved a bug preventing users with VoiceOver enabled from accepting the terms and conditions during setup

I still cannot play my imported playlists. None of them contain any content. The only way to access my existing tracks is through a folder called “Media.localized”. I painstakingly created dozens of playlists in Apple Music (songs I have purchased over the years) and I have thousands of tracks - I do not want to have to build them all over again in the sloppy, not-user-friendly Sonos controller. This always worked flawlessly before May.

This was supposed to have been fixed in July. Did Sonos just give up on playing local music from your device?

A

Alan_6

Prodigy II

I just want to be able to sort my Sonos Favorites lists alphabetically again…. Is this really so hard?! My logical brain is struggling to deal with random order…. ☹️

Be good if you could delete your favorites, or reorder them the way you want, or add to them easily. I have never made a favorite, but now it seems I magically have dozens. Just another part of the continuing cr@ppy app.

edit: oh and the ‘recently played’ just doesn’t work. It doesn’t add recently played items, no way to edit them, and items I haven’t played for months are on the list

Adding favorites seems to be possible in the app as well as desktop. Just find a “three dots” menu and there’s some sort of “add to favorites” option on there (this week I think it’s called “Save to Sonos favorites”). And you can sort them: you can choose between ordering them by “most recently added” and “date added descending”.

Recently played also works. It lists your most recently-played selections over the past ??? days (my list goes back about 10-14 days). Obviously, unlike previous incarnations of the app that showed recently-played from all your sources, it only shows items played from selected music services, no local library music, but what do you expect from Sonos?

R

RoHa

Contributor I

Knowing of the difficulties and forced upgrades on our phones (Android), I did not upgrade my Pc App. Unfortunately your system is still today trying to strong-arm me into upgrading by disabling all buttons handling my music library.

Let me summarize my main grievances:

Music library a) no thumbnails b) no artist names in overview only album name c) many folders are split into one-song/one album rendering them simply unplayable - playback stops after 1 song.
Phone (Android): Music library same as above. Play from device: A function I used daily, was simply terminated. Result: I had to buy a Nas for 500€ to be able to listen to my music collection. But then the new update came...

In my opinion, you should focus on what made you great, the hardware connected to WiFi with a phone as a remote control. Somehow you got the idea to transform into software company where you end up limiting the users completely unnecessarily. Its crazy that your products worked better 20 years ago than they do today.

I

ikoz

Contributor II

There is a still no fix for the “Log In as a System Owner” loop. Unbelievable!! The app is unusable on my Iphone 15!

T

tim tully

Avid Listener

I don’t need to see the album artwork on my iphone (too busy) -- and just want to be able to jump to a artist/album in my music library. WORST UPGRADE EVER!!

P

Pacific Jim

Enthusiast I

When will Sonos customers be able to access iTunes libraries?

M

MartinSF

Listener

I recently had a booked call with an agent from Sonos, following my complaint to the CEO.

After some work, she managed to re-install my Music Library nd everything worked again…...until I tried to access it again today and it is no longer showing!!!

I forgot how she managed to achieve it and am writing to her again. I do recall that it involved adding a shared network drive rather than the music library option which is visible but doesn’t work (annoyingly)

P

Pacific Jim

Enthusiast I

The CEO wrote in his message months ago that customers would be able to access personal iTunes libraries by the end of August. That was a month ago. Has this functionality been restored and have I just missed it somehow?

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