Sonos Staff

The New Sonos App and Future Feature Updates

Forum|Forum|2 years ago
May 11, 2024
2256 replies
156693 views

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

80.11.38 - iOS
80.11.32 - Android

In this update:

Support for the all-new Arc Ultra soundbar and Sub 4
Music library improvements*
Improvements to product setup
Improved performance when browsing content in Home and in Browse on Android
Improvements to multi-system support on iOS
Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
The ability to schedule System Updates on iOS
Continued Voiceover improvements on iOS

* Requires player update - 81.1-58074 (or higher)

You can also follow along with updates in this article:

New Sonos App Update!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

O

osm

I don’t like the new App. The alarm function went away. But the second reason I really hate it is, I go find music I want to play and then it plays in the room displayed at the bottom. So you have to start it there then move it. So how do you choose the room without messing up another rooms music?

First select the room/group in the rooms screen (which changes the in-focus room) and then choose what music you want to play there. Isn't this conceptually the same approach as the old app, even if the UI has changed?

R

RossJ

Lyricist III

‘We set out to make a more personalized…’ does not ring true. Sonos speakers are fabulous and do credit to the innovators that brought them to life - even though a degree of technical expertise is required to maintain and use them. Thinking that one will sit back, relax and play some pleasing music on Sonos is a high-risk attitude because there is a fair chance frustration will follow; I suspect the mission now is actually to remove personalization (user freedom) and monetise above all-else (maybe coupled with a bemused contempt for customers who find time to listen to music). Due apologies if I have this wrong but there can be few veteran users who would choose Sonos now from a new start and my signal fear is corporate destruction and obsolescence of a high-cost system. Customer focus, after all, is sometimes followed by great revenues.

U

urbancowgirl

Listener

am hating the new app. the fonts and service icons are too big for the screen, the fonts are all the same size so my eye is looking at everything all at once, the organzation is not clear or user friendly, I can’t see all my services at a glance, changing room speakers isn’t clear - literally every member of my family has spontaneously complained about the upgrade. why don’t companies do userbility testing before trying to reinvent the wheel?

J

Joland

Renowned Listener

All the above and were is truplay for Android? This must be amongst the worst app update ever. It must have been obvious for the developers what they released. A slap in the face in millions of users.

T

toby sawyer

Contributor I

Can we go back to the old app please? This one obviously isn’t ready and no-one likes it. Can you give us the option to go back?

Majo133

Renowned Enthusiast I

@Keith N That’s great to hear, but what about rest of the issues, that are mentioned in this and other topics?

Yesterday, is not today.

S

Sleepy needs an alarm

Contributor I

21st May!! Just roll back until significant issues fixed then go again. Is it really worth pissing off all your customers this much!!

Just roll back!

DougBKLN

Lyricist I

I guess what I don’t understand is how you can focus on things like “performance, and faster access to music” when the initial rollout won’t even let me access my own music stored on my NAS?

R

RJSUK

Enthusiast II

Too damn right you fell short and it was indeed courageous, a courageous act of self-sabotage. What were you thinking? Why wasn't the app properly tested by members of your beta program? The first instance I can recall where a company has willingly removed KEY FEATURES from their app.

D

d0A0b

Lyricist II

What a mess!

I dislike this “New Sonos App”: too faulty (volume control unresponsive, app disconnected while playing, searching in my NAS music library ineffective, bye-bye alarms and who knows what else...) and UI not so intuitive as the project seemed to promise.

IMHO, a big step back for the Sonos user.

Please, bring us back the previous version, at least until you have fixed most of the current problems.

Thanks.

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