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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    Musicman417
    Avid Listener
    June 24, 2024

    Why would SONOS remove the basic feature of its original software.  I wasted 120 minutes (40 minutes waiting on hold) with a SONOS tech who blamed my inability to access my iTunes Music on my Apple account and pwd.  She told me to contact Apple to fix the problem.  I spent 90 min with Apple (no wait time for tech) and it was in fact the Apple tech who discovered the issue was SONOS problem not Apple’s.  The SONOS tech as obviously untrained and unaware of the new app’s inability to play music from a iMAC music folder.  SONOS needs to fix this soon.  This is ridiculous!  

    MattM TN
    Listener
    June 24, 2024

    What about queues that are longer than 100 songs?

     

    I lost all my playlists built on Amazon Music as a source in the old app.  I have now rebuilt them using the Amazon app.  I have a “Music Master” with over 3000 of my favorite songs but when trying to play it only takes the first 100 in alphabetical order so I’m stuck in only A/B and it won’t shuffle.

    My short term fix is to use the Amazon app with airplay but that doesn’t work for my old play:1 with sub I use outside….no airplay.  So infuriating…

    When will this be fixed and you no longer limit my usage?  Date for fix please!!
     

    Yes, I’m seeing this 100 track limit too with Amazon Music Unlimited. Not sure if this restriction is down to Amazon, or Sonos. It’s not clear either, if it’s intended, or maybe a bug?

    Hey Keith, any visibility to a fix for this?   Thanks!

      What has happened
      Renowned Listener
      June 25, 2024

      Since I updated to the “improved” ” app NOTHING WORKS. I cannot control my play 5, my move, my sound bar and my sub woofer. Nice job geniuses. You have turned several thousand   dollars worth of equipment into a worthless heap of crap.I have stopped trying to login because it’s pointless 

      hansbe
      Contributor I
      June 25, 2024

      The  ios version released yesterday won’t allow me to search/select ANY audio. The GUI “loads” forever on the home screen. Yes, I tried to force-restart the app. 
      the experience now went from extremely bad to not-existing. 
      And when are we getting Artist-radio on Tidal back?

      I feel like my many years of investing in Sonos (I have about 20 players) seem so pointless now that nothing works! I can’t believe how bad this ehole app “upgrade” has been handled. 

      dpg50000
      Enthusiast II
      June 25, 2024

      Updated the app yesterday, got a firmware update for my Sonos today. Still no local music library search…… We’re past the middle of June now and the silence from Sonos is deafening. Never buying another piece of kit again from these charlatans.

        Babablabla
        Renowned Listener
        June 25, 2024

        We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


        Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
         

         

        Available now

        To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

        Last updated: Jun 17, 2024. See release notes.

        • Added numerical values to volume and group-volume sliders
        • Updated the volume icon to reflect the volume level on iOS
        • Introduced mute button on Android
        • Added stereo or mono configuration for Amp/Port output on iOS
        • Improved TalkBack screen reader support for volume sliders on Android
        • Added support for SonosNet channel selection on iOS
        • Expanded support for service reauthorization on Android


         

        Coming soon

        • Continued improvements to navigation for visually-impaired customers: mid-June
        • Local music library search and playback: mid-June
        • Improved playback settings including Play Now: July
        • Create and edit local music library: July
        • Improved Autoplay settings: July
        • Improved Sub audio settings with Amp: July
        • Snooze alarms: TBD

         

        Our latest update resolves some of the most critical known issues, but know we have more to do. We hear your feedback and are working hard to deliver the experience you expect and deserve.

        I want my playlists Qobuz back! When ?

        wizard155
        Contributor I
        June 25, 2024

        Where do I start? It’s like Sonos has seriously fell off the cliff when it comes to their software development recently...

        The latest Sonos app update has completely lost the plot and fails to connect to the solitary speaker on the network. 

        I run Sonos at home and at the office where every freakin’ time it has issues switching back and forth between the networks. It’s not hard to cache the information about the network to go “Oh! I’ve been here before and know what is on the network” rather than taking an incredible amount of time to self discover what’s on the network if you’re lucky.

        The play.sonos.com website seems to be quite happy to detect each setup, so why can’t the apps? The lag is ridiculously slow though and needs to be overcome or it needs to be shutdown.

        The Windows app seems to be given no more support when it is the most reliable application in your software suite. 

        And I hope you guys aren’t drinking the AI coolaid because that is a seriously bad mistake.

        John Guarr
        John Guarr
        Enthusiast II
        June 25, 2024

        Updated the app yesterday, got a firmware update for my Sonos today. Still no local music library search…… We’re past the middle of June now and the silence from Sonos is deafening. Never buying another piece of kit again from these charlatans.

        Updated to newest IOS app version yesterday and this morning NOTHING WORKS!  WTF!!

        John Guarr
        John Guarr
        Enthusiast II
        June 25, 2024

        Updated the app yesterday, got a firmware update for my Sonos today. Still no local music library search…… We’re past the middle of June now and the silence from Sonos is deafening. Never buying another piece of kit again from these charlatans.

        Updated to newest IOS app version yesterday and this morning NOTHING WORKS!  WTF!!

        Updated the app yesterday, got a firmware update for my Sonos today. Still no local music library search…… We’re past the middle of June now and the silence from Sonos is deafening. Never buying another piece of kit again from these charlatans.

        Updated to newest IOS app version yesterday and this morning NOTHING WORKS!  WTF!!  Really PISSED!!!!

        “Unable to load content”. Everything was working fine before the update.

        John Guarr
        John Guarr
        Enthusiast II
        June 25, 2024

        We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


        Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
         

         

        Available now

        To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

        Last updated: Jun 17, 2024. See release notes.

        • Added numerical values to volume and group-volume sliders
        • Updated the volume icon to reflect the volume level on iOS
        • Introduced mute button on Android
        • Added stereo or mono configuration for Amp/Port output on iOS
        • Improved TalkBack screen reader support for volume sliders on Android
        • Added support for SonosNet channel selection on iOS
        • Expanded support for service reauthorization on Android


         

        Coming soon

        • Continued improvements to navigation for visually-impaired customers: mid-June
        • Local music library search and playback: mid-June
        • Improved playback settings including Play Now: July
        • Create and edit local music library: July
        • Improved Autoplay settings: July
        • Improved Sub audio settings with Amp: July
        • Snooze alarms: TBD

         

        Our latest update resolves some of the most critical known issues, but know we have more to do. We hear your feedback and are working hard to deliver the experience you expect and deserve.

        Sonos - I did yesterday’s IOS update and upon starting the app where the tiles would normally be for Sonos Favorites, your app states “unable to load content” and no tiles are displayed. So I opened the bottom portion, which I might refer to as the mini player or current played song, and it’s playing!?  So I’m letting it go through the playlist and it seems to be playing okay. So just the tiles in the Sonos Favorite area are not displayed. 

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