The New Sonos App and Future Feature Updates

“I predict it’s going to be a VERY bumpy ride for all of us who use our Sonos systems.”

I did not spend thousands of pounds developing a Sonos system around my house for a “VERY bumpy ride” at the expense of their complete incompetence / cock ups. Surely the simplest thing is for Sonos to back down and re-release the old app while they re-think and start over.  in my view, Sonos and its retailers have an issue now in that they are selling products in the full knowledge that, at this point in time, they dont have some basic functions or work in the way that a lot of end users are buying them for. If there is no imminent resolution then I suspect retailers are in for a bumpy ride of ,at best, customer issues re setting up / difficulty using products or returned products / complaints with further negative impact for Sonos. 

I use my Sonos system exactly one way:  I keep my music files on my NAS drive and only play those files.  I can’t do that with the app on my Android phone anymore, so effectively the phone is dead as a Sonos controller.  If I did not have the Sonos S2 app on my laptop I would be 100% cut off from listening to any of my music except for the files that still show up in the “Recently Played” bar on the app.

Please give us back the S2 app for Android until you have an app that lets users play music from libraries they have spent years curating and updating. 

What were you guys thinking???

i leave my iphone in “always on” mode. I want the Sonos App up always so I can constantly change volume as I entertain guests and myself. I have four ipads throughout the house in “always on” mode as well. 

The master volume bubble that you can slide to control volume is now not as sensitive to the placement of my finger. If I am looking directly at it it is. Normally I am sitting with my iphone on a table or on the seat. So the phone is at a bit of an angle and weird as it may seem...I can’t get it to move! So now as I watch the Dallas Stars in the playoffs I can’t simply finger over and drop the volume of the commercials without picking up my phone to look directly at the face of it. 

Furthermore, allow the small box at the bottom of the screen with the room/input/volume to be moved to the top of the phone view. If I have my arm on a pillow and the phone up against the pillow I can’t see the volume control without moving the phone or the pillow. 

Lastly, I want to listen to music during the commercials of a sporting event, just like a DJ would do to keep the energy high. In the old days when a commercial came on the TV remote would get muted and the stereo remote would get unmuted and commercials are then silent and music is playing. Not everyone wants to be hyper involved in making the party better...but I do. So allow a zone to have two inputs and two volume sliders visable next to each other. Allow the zone to play both inputs if desired or in this case fade one input (commercials) down and music up. 

These kind of smart functions are what I would expect from Sonos. 

Thanks, 

Mike 

3 arcs. 5 subs. 8 fives. 8 ones. 2 Era 300’s. 1 Amp. 1 Move. 1 Roam.

P.S. Not being able to Bluetooth two Moves together, is keeping half your subscribers that own a Move from buying a second one. Personally I would by a total of four Moves for going to the park, playing pickleball, going on vaction, ect. Who wants to be considered a music man and show up with one speaker to the outside party? Making me look lame. 

None of this even matters if I cant change the volume or see what my speakers are playing because of the crippling latency between the app and the speakers. Is there a plan to fix that?

Apologies if I’ve missed this in earlier posts here. 
 

I would suggest disabling automatic device firmware updates in the controller app for the time being. I wouldn’t put it past Sonos to push out an update that would block us from using the S2 versions. This would give them perfect cover for saying no, we can’t re-publish the old versions. 
 

Roll the app back on the apps stores.

Find out how your customers, most of whom have paid thousands of dollars for your equipment, actually use their equipment.

Tell us how you plan to make future changes to the app.

As it stands right now, I won’t spend another dime if, tomorrow, you will remove the features that I use. And you have shown with this update, you will remove features at the drop of a hat.

Apologies if I’ve missed this in earlier posts here. 
 

I would suggest disabling automatic device firmware updates in the controller app for the time being. I wouldn’t put it past Sonos to push out an update that would block us from using the S2 versions. This would give them perfect cover for saying no, we can’t re-publish the old versions. 
 

 

Sounds like a good idea - but what are the steps to find that setting in the new app? I can’t find it. Thanks.

Same for me.  Took 5 minutes to replace new app with pre-update version using apk mirror (https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/).

Everything back to the way it was.  Once done disable auto updates within the Sonos app and on Play Store.

Please make sure that you add ASAP a one click  option to delete the queue entirely. 

Also, why can we no longer see how much power our Sonos speaker actually has? That miniature battery icon is a utterly useless. 

does somebody from Sonos hear us please give us s2 for now