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Keith N
Sonos Staff
May 11, 2024 12:11 AM UTC

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 



 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2256 replies

Prominent Collaborator I
Jun 16, 2024 8:09 PM UTC

I’d like to reiterate that this app is a terrible experience for myself and my family.

  • It is not intuitive 
  • It is not reliable
  • It is very much the opposite of effortless or whatever you were attempting to accomplish

I also don’t know what you were trying to accomplish on the technology-side of things, but this is HUGE failure as it’s currently deployed. You’ve effectively created separation between myself and my music:

  • Literally by releasing an unfinished app that refuses to connect 3 out of 4 times upon startup
  • Emotionally by creating an extremely negative experience in the UI itself between errors and UI design that makes ZERO sense.

Please tone down the ego and “can do no wrong” attitude and allow users to reconnect to their music using an old version of the iOS app, at the very least until you fix your garbage servers. 

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AMPx2, One SLx6, Play5x2, SUBx2, Play1x2, Move, Roam (Yuck), ARC, PlayBar, Beam, SYMFONISKx2, Awful New App.
Lyricist III
Jun 16, 2024 9:54 PM UTC

Supposedly - nothing supposedly about it !!… SONOS is late to the party in stopping support for SMB1. Even so they have handled this appalingly

 

Show me a single Sonos system and/or local music library which was affected in any way by the use of SMB v1 and I’ll stop using the “supposedly” descriptor.  

 

The sonos speakers being impacted is not the point - the point is that if you have a NAS/Server/PC etc running SMB1 then it is open to being hacked and everything that can follow on from that.

Why do you think manufacturers, e.g Microsoft, Linux operating systems etc having deprecated SMB1 .. it’s not been done for no reason …..

https://cve.mitre.org/cgi-bin/cvekey.cgi?keyword=smbv1 is the industry standard security vulnerability database ...

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Enthusiast II
Jun 16, 2024 10:00 PM UTC

I added a couple of tracks to an extended queue. Having listened to them, I would like to remove them. I’ve cruised around in the ‘updated’ app and unless I’m mistaken, there’s no way to do that, short of dumping the entire queue; and there’s no way to save the queue before dumping it either.

Surely I’m missing something? Did the Sonos brain trust really eliminate a function as basic as that when they ‘improved’ the Sonos controller? I can’t help but think I’m missing something here.

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Contributor I
Jun 16, 2024 11:21 PM UTC

I added a couple of tracks to an extended queue. Having listened to them, I would like to remove them. I’ve cruised around in the ‘updated’ app and unless I’m mistaken, there’s no way to do that, short of dumping the entire queue; and there’s no way to save the queue before dumping it either.

Surely I’m missing something? Did the Sonos brain trust really eliminate a function as basic as that when they ‘improved’ the Sonos controller? I can’t help but think I’m missing something here.

You can no longer create or edit and save playlists. A really crappy failure which Sonos needs to address pronto.

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Enthusiast II
Jun 16, 2024 11:31 PM UTC

I understand saved playlists are gone. But is it also impossible to remove a track once it’s added to a queue?

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Contributor I
Jun 17, 2024 8:25 AM UTC

I understand saved playlists are gone. But is it also impossible to remove a track once it’s added to a queue?

Yes the queue can only be added to. You can't reorder it or remove a track or save as a new playlist. My existing playlists are still there although any tracks referenced to my network storage won't play.

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Prodigy III
Jun 17, 2024 8:51 AM UTC

I understand saved playlists are gone. But is it also impossible to remove a track once it’s added to a queue?

Yes the queue can only be added to. You can't reorder it or remove a track or save as a new playlist. My existing playlists are still there although any tracks referenced to my network storage won't play.

All temporarily of course as playlist editing etc will all be added in due course. 

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Contributor I
Jun 17, 2024 9:03 AM UTC

I understand saved playlists are gone. But is it also impossible to remove a track once it’s added to a queue?

Yes the queue can only be added to. You can't reorder it or remove a track or save as a new playlist. My existing playlists are still there although any tracks referenced to my network storage won't play.

All temporarily of course as playlist editing etc will all be added in due course. 

Such a treat to get back what we once had! Let's hope this isn't a dress rehearsal for a subscription based Sonos system! 🤞

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Prodigy III
Jun 17, 2024 9:08 AM UTC

I understand saved playlists are gone. But is it also impossible to remove a track once it’s added to a queue?

Yes the queue can only be added to. You can't reorder it or remove a track or save as a new playlist. My existing playlists are still there although any tracks referenced to my network storage won't play.

All temporarily of course as playlist editing etc will all be added in due course. 

Such a treat to get back what we once had! Let's hope this isn't a dress rehearsal for a subscription based Sonos system! 🤞

It won’t be. At this moment in particular, they wouldn’t dare. I would imagine the combination of profit margin on their speakers, new product development for new audiences (such as their portable speaker range and headphones), plus longer-term planned obsolescence, will be enough to keep the business afloat. With streaming services already pushing people to the limits, Sonos won’t make anyone subscribe to anything.

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Enthusiast II
Jun 17, 2024 9:35 AM UTC

 

It won’t be. At this moment in particular, they wouldn’t dare. I would imagine the combination of profit margin on their speakers, new product development for new audiences (such as their portable speaker range and headphones), plus longer-term planned obsolescence, will be enough to keep the business afloat. With streaming services already pushing people to the limits, Sonos won’t make anyone subscribe to anything.

That’s quite a bold statement to make about the venal and incompetent senior management at Sonos.

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