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Contributor I
November 9, 2017

The new app is GARBAGE

  • November 9, 2017
  • 53 replies
  • 1812 views
The newly redesigned app for iOS is GARBAGE. A huge step backwards for what was an efficient way of routing music to specific rooms and speakers. It takes multiple non-intuitive steps to get the content to the place you want it. Talk about a massive screw up by the UI team. Who approved this mess? You have to tap three extra steps to get the music to the right location, and even then, you get caught in loops back and forth just trying to associate a source with a room.

Seriously. Go back to the previous UI. This new one is a disaster.
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53 replies

Lyricist I
December 24, 2017
If you use the latest Samsung S8 which is the most sold mobile phone the new buttons on the phone let right over the top of the rooms browse button on the new app. The new iPhone 10 has the same buttons. What were they thinking at Sonos. I have brought a Amazon Dot as I can not put up with the stupid new app ?
Chris
Lead Maestro
December 24, 2017
With all the feedback I would expect Sonos to have the black bottom always visible when next update comes out.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Enthusiast II
December 24, 2017
In fact..... you cannot hit 'Play' on your choice of music until you have decided where you want it to play. The choice of music cannot be assigned anywhere. And what if you want one thing and someone else wants a different track in the room they are in? If it were music first, in a multiroom, muti-user system, you would have to go music - room -music to get it going. Is that intuitive? I'm in the Living Room, so I select Living Room. Then I put some music on. I cannot see what is unintuitive about that..

That’s my view as well...i would think first where am i?...what room do i want my music in?..then what do i ‭want to play?..room-music...which is why the always visible room view is going to save some time....imho...
Enthusiast II
December 24, 2017
John, I've been reading your responses to others, as well. Watch your responses. They are not as subtle as you may think they are. And, if you do not work for Sonos, you should just let others express their views without the rebuttal you seem to want to offer. Just sayin'....OK point taken. But many of my posts have been along the lines of 'look, you just have to do the following and it works fine'. It has generally been an attempt to help. At least it started out that way.

But you are right and I will now shut up


Please don’t shut up.....i may not agree with everything you say but you are more tolerant and willing to help than a lot on both sides of the argument....
jgatie
December 24, 2017
Love the change in tone towards John B. Of course it wouldn't have anything to do with my post from this morning.

Nah, I'll just believe people are more upset with tone than disagreement. After all, Mike R wasn't asking John to shut up just for disagreeing or helping people, was he? :D

But hey, if I can get you people to change your attitudee post hoc towards a nice guy like John, I'll take that hit.
Enthusiast II
December 24, 2017
Love the change in tone towards John B. Of course it wouldn't have anything to do with my post from this morning.

Nah, I'll just believe people are more upset with tone than disagreement. After all, Mike R wasn't asking John to shut up just for disagreeing or helping people, was he? :D

But hey, if I can get you people to change your attitudee post hoc towards a nice guy like John, I'll take that hit.


Which post?..just curious ...
jgatie
December 24, 2017


Which post?..just curious ...


I called another poster's claim that they were tolerant of other opinions, they just want to silence me for my tone, as the BS it is. Exhibit A, the way people have treated a nice guy like John.
December 24, 2017
I think only one user has been irrationally and unpleasantly rude about me, and he shall remain nameless. Mainly because he is nameless.
Enthusiast II
December 24, 2017
I think only one user has been irrationally and unpleasantly rude about me, and he shall remain nameless. Mainly because he is nameless.

As i said you are always looking to help....nods...
Renowned Enthusiast I
December 26, 2017
I think only one user has been irrationally and unpleasantly rude about me, and he shall remain nameless. Mainly because he is nameless.

Before you start rewriting history, might want to reread it first. https://en.community.sonos.com/controllers-software-228995/feedback-on-new-app-6792400/index2.html#post16171328

But I forgot something didn't I? You clearly "don't give a $@!! what you think of me."...