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Contributor I
November 9, 2017

The new app is GARBAGE

  • November 9, 2017
  • 53 replies
  • 1812 views
The newly redesigned app for iOS is GARBAGE. A huge step backwards for what was an efficient way of routing music to specific rooms and speakers. It takes multiple non-intuitive steps to get the content to the place you want it. Talk about a massive screw up by the UI team. Who approved this mess? You have to tap three extra steps to get the music to the right location, and even then, you get caught in loops back and forth just trying to associate a source with a room.

Seriously. Go back to the previous UI. This new one is a disaster.
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53 replies

November 10, 2017
That isn''t my feeling but we all have our own preferences and I can respect that. But there are people on here claiming it's impossible to get music playing where they want. It isn't. It's easy

May I ask if you mainly use a tablet or phone for control?
jgatie
November 10, 2017


I wouldn’t say it’s difficult, the issue is you actively have to look at each screen and pay attention to what you are looking for and selecting. On the old app you knew where you were and selecting rooms and music seemed a simpler task.


So you are more upset over muscle memory and familiarity than any actual deficiencies in the app? Welcome to the club. 😃
Lyricist II
November 10, 2017
FIX THE APP PEOPLE. SOON.....PLEASE. WORST THING YOU"VE EVER DONE. For the last few years, you've been the best thing since sliced bread. I want to totally scrap my system now. You gotta do something fast!
November 10, 2017
FIX THE APP PEOPLE. SOON.....PLEASE. WORST THING YOU"VE EVER DONE. For the last few years, you've been the best thing since sliced bread. I want to totally scrap my system now. You gotta do something fast!Tell us specifically what you can't do easily instead of rant. What use is a brainless rant?
Lyricist II
November 10, 2017
I'll first retort with "What use is a functionless app"? I can't stand using the banner, that I can't see without reading glasses, as my only way of navigating. And I'm not just blind because I am old. I've always been this way. There used to be multiple ways to switch views, now the only way is the banner. I hate to be an ars, but it sucks. You can;t make that drastic of a change without considering your audience. Your whole audience, including people like me, to whom I have sold many of your systems. And if you call me brainless again....you'll lose my business! Gold Dealer!
November 10, 2017
I do not work for Sonos and I called your rant brainless not you
Lyricist II
November 10, 2017
John, I've been reading your responses to others, as well. Watch your responses. They are not as subtle as you may think they are. And, if you do not work for Sonos, you should just let others express their views without the rebuttal you seem to want to offer. Just sayin'....
November 11, 2017
John, I've been reading your responses to others, as well. Watch your responses. They are not as subtle as you may think they are. And, if you do not work for Sonos, you should just let others express their views without the rebuttal you seem to want to offer. Just sayin'....OK point taken. But many of my posts have been along the lines of 'look, you just have to do the following and it works fine'. It has generally been an attempt to help. At least it started out that way.

But you are right and I will now shut up
Enthusiast I
November 11, 2017
Sonos won’t change the app, they see us as a small minority.
But they should but some order in the app, so it always opens on rooms and that should be the first tab, rename browse to music which is the 2nd tab then favourites the 3rd tab.
This way the brain would logically move from left to right like a book, part of the issue now is it starts where if left off so the first question is where in the app am I and what do I want to do and already process wise your on the back foot.

It needs selection process built into the design , smaller icons and light and dark themes.
Marceltremblay
Lyricist I
November 12, 2017
I don’t understand why the black bottom menu is not always available?
This will make thinks easier (save the click down arrow in the upper left after adjusting the volume).