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Contributor I
Jul 31, 2015 11:55 PM UTC

System not found issue only on Windows 10

Since I updated my Windows OS only my Windows 10 PC now has this issue of 'System not found'. I have reset all HW and removed and re-installed all SW and the problem still exists. I can access the system through my Android phone so the problem is with Sonos/Windows 10. Please help!
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23 replies

Lyricist II
Dec 4, 2017 4:04 PM UTC
Recent Windows update 1709 automatically turns off smbv1 file sharing, that is needed by Sonos. Control Panel/Programs and Features/Turn windows features on or off/SMB 1.0/CIFS File Sharing Support/: uncheck smb v 1.0/cifs automatic removal and check the other two. reboot.
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Contributor I
Dec 10, 2017 1:13 AM UTC
Recent Windows update 1709 automatically turns off smbv1 file sharing, that is needed by Sonos. Control Panel/Programs and Features/Turn windows features on or off/SMB 1.0/CIFS File Sharing Support/: uncheck smb v 1.0/cifs automatic removal and check the other two. reboot.

I had a fresh Windows 10 install after a crashed HD. This was the answer to my problem. Thanks tenholde!
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Lyricist II
Jan 3, 2018 11:21 AM UTC
Recent Windows update 1709 automatically turns off smbv1 file sharing, that is needed by Sonos. Control Panel/Programs and Features/Turn windows features on or off/SMB 1.0/CIFS File Sharing Support/: uncheck smb v 1.0/cifs automatic removal and check the other two. reboot.

Many thanks for this work-around, tenholde.

I upgraded my Win10 installation and my local Win10 music library stopped working with Sonos. This solved the problem, although I gather it's not ideal from a security viewpoint.

Hopefully Sonos are working on a better solution for personal music libraries: I read elsewhere that Amazon are removing their "My Music" option to store your own music in their cloud, so there is a growing gap in the market.
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