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Contributor I
September 3, 2013

Support Spotify Connect to allow users to use the Spotify app as the controller.

  • September 3, 2013
  • 366 replies
  • 42656 views
Spotify Connect was just announced and I was surprised that I didn't see Sonos in the list of companies that would provide support. Many Spotify users have been asking for a long time to be able to use the Spotify app as the controller for selecting songs, as it provides a superior experience (you still can't even see the Top 5 songs in the Spotify view within the Sonos app, and it is difficult to look through an artist's collection to find a specific song unless you know which album it was in). Please support spotify connect. Additional details on Spotify Connect are here: http://www.theverge.com/2013/9/3/4688166/spotify-connect-launches-to-stream-music-to-compatible-speakers If you look at the post on theverge, even the first comment was one asking for Sonos support for the feature.
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    366 replies

    Enthusiast II
    March 22, 2015
    There is an interesting thread on github where a developer quotes from a chat with a Spotify Connect developer:

    On 10 May 2014 18:25, "Stein Magnus Jodal" <notifications@github.com> wrote:

    I recently asked a couple of Spotify engineers about Spotify Connect, with especial focus on part three: Controlling mopidy through a spotify client as if it were just another "smart" speaker/amp.

    This is what I learned
    • The playing device (e.g. Mopidy) streams music directly from Spotify's servers.
    • The controlling device (Spotify app on your phone) may be removed and the music will continue playing
    • Spotify Connect is entirely custom. It has nothing to do with UPnP/DLNA, Qualcomm Allplay, Chromecast's DIAL, or similar
    • Control is done through Spotify's servers, not directly over your local network
    • There no special hardware required
    • Eventually there will be a public SDK for Connect functionality
    • Currently this SDK is only being distributed to Spotify Partners 
    • Reverse engineering the protocol is supposedly quite hard, so we're recommended to sit tight waiting for the SDK.
    https://github.com/mopidy/mopidy-spotify/issues/14

    As Spotify didn't announce Sonos as partner for Connect, Sonos obviously can't integrate it for now.
    -Cheers
    Lyricist I
    March 28, 2015
    Sonos isn't a partner because they didn't want to integrate it. 
    Lyricist I
    March 29, 2015
    Just to add my voice. I currently have 5 sonos products. I use them exclusively with spotify. I am planning to sell them on ebay and move to another speaker system that supports spotify connect. 
    Lyricist I
    March 31, 2015
    I have a Sonos Playbar and a Sonos Play 1. I like them, especially the Playbar for its sound. But I too are a Spotify user and the "support" for Spotify in the Sonos software is nothing but a joke. So because of that and because I dont like companies that apparently dont care about what their customers want and need, Im planning to sell the Sonos gear and buy something that do support Spotify Connect.
    Lyricist I
    April 1, 2015
    Hi everyone, we appreciate the request for an update to the thread, it’s been too long since our last post here.  

    As everyone following this conversation already knows, the decision has been made not to implement Spotify Connect. Like many such decisions, it’s complex, and we don’t want to go into the details.  To put it simply, we don’t see Spotify Connect as the right solution for Sonos at this time.

    If you’re new to Sonos, you might not be aware that Spotify was launched on Sonos in 2010, and at the time was the first home hardware partnership for Spotify.  We’re focusing our efforts on this existing integration, and began with improvements to stability under high usage following the holiday outages.  

    Our vision is to bring the Spotify-Sonos experience much closer to the experience you have when using the native Spotify app.  It’s going to take time, but work is in progress by both partners.  We’ll keep you posted.

    No John, this answer is not what this community needs. Sorry to disappoint you, but we are expecting more from SONOS.

    Try to listen to your users needs and solve their problems delivering value.

    Currently, You're only delivering headaches instead of the best experience ever.

    Spotify & Sonos are not so close anymore: http://spotifygear.com/

    It's been years since the Spotify-SONOS experience doesn't evolve. So faith is not keeping us anymore. 

    Please give us a timeline and specify your priority list for user experience improvement.

    We invest in you and we don't see any commitment from your side, but neutral answers. 

    We need your commitment. SONOS is nothing without the commitment of its users, so I'm not asking for something your users haven't gave your already.

    Please, stop this kind of messages that doesn't say anything at all in the end.
    Lyricist I
    April 1, 2015
    Hi everyone, we appreciate the request for an update to the thread, it’s been too long since our last post here.  

    As everyone following this conversation already knows, the decision has been made not to implement Spotify Connect. Like many such decisions, it’s complex, and we don’t want to go into the details.  To put it simply, we don’t see Spotify Connect as the right solution for Sonos at this time.

    If you’re new to Sonos, you might not be aware that Spotify was launched on Sonos in 2010, and at the time was the first home hardware partnership for Spotify.  We’re focusing our efforts on this existing integration, and began with improvements to stability under high usage following the holiday outages.  

    Our vision is to bring the Spotify-Sonos experience much closer to the experience you have when using the native Spotify app.  It’s going to take time, but work is in progress by both partners.  We’ll keep you posted.

    No John, this answer is not what this community needs. Sorry to disappoint you, but we are expecting more from SONOS.

    Try to listen to your users needs and solve their problems delivering value.

    Currently, You're only delivering headaches instead of the best experience ever.

    Spotify & Sonos are not so close anymore: http://spotifygear.com/

    It's been years since the Spotify-SONOS experience doesn't evolve. So faith is not keeping us anymore. 

    Please give us a timeline and specify your priority list for user experience improvement.

    We invest in you and we don't see any commitment from your side, but neutral answers. 

    We need your commitment. SONOS is nothing without the commitment of its users, so I'm not asking for something your users haven't gave your already.

    Please, stop this kind of messages that doesn't say anything at all in the end.
    Enthusiast II
    April 2, 2015
    Alex,

    We understand where you're coming from and we hear your point of view.  

    Sonos is committed to our partnership with Spotify.  We love Spotify and we haven't stopped improving the Spotify experience on Sonos.  As a recent example, in October of last year we added the ability to Star Spotify tracks direct from a Sonos Controller.

    We have no plans to support Spotify Connect at this time, both parties have been upfront about this decision since the initial Spotify Connect announcement last year.  We have not published the details of this decision for our own internal reasons (which I will also not get into).

    You're welcome to share your opinion here and wherever else you wish, as well as to examine other options if that's what you'd like to do.

    Thanks,

    John

    In other words, you are strongly committed to going out of business in the near future.

    "We love Spotify and we haven't stopped improving the Spotify experience on Sonos."

    You've done absolutely nothing to improve this particular experience recently, a year later, far as I can tell. Thus the grumbling on these forums, which you choose to disregard at your own peril. 

    You've chosen to push the burden on to your own consumers instead of rectifying what is an extremely obvious fix waiting to happen.

    Wake up, Sonos. I've unfortunately already commited $ to you, which is absolutely the only reason why I remain a customer as of today. But you've lost my trust. Meaning I won't ever recommend the company to anybody else, and may soon decide to sell & reinvest in a different system in the very near future. 
    Lyricist I
    April 5, 2015
    Hi everyone, we appreciate the request for an update to the thread, it’s been too long since our last post here.  

    As everyone following this conversation already knows, the decision has been made not to implement Spotify Connect. Like many such decisions, it’s complex, and we don’t want to go into the details.  To put it simply, we don’t see Spotify Connect as the right solution for Sonos at this time.

    If you’re new to Sonos, you might not be aware that Spotify was launched on Sonos in 2010, and at the time was the first home hardware partnership for Spotify.  We’re focusing our efforts on this existing integration, and began with improvements to stability under high usage following the holiday outages.  

    Our vision is to bring the Spotify-Sonos experience much closer to the experience you have when using the native Spotify app.  It’s going to take time, but work is in progress by both partners.  We’ll keep you posted.

    Sonos, what is the timeline to bring Sonos close to Spotify's native app?

    What virtually every Spotify user on Sonos wants are:

    - Radio

    Under "Browse""
    - Charts
    - Genres & Moods
    - Discover
    - New Releases (this is the only "browse" function currently supported by Sonos but "new releases" on Sonos are outdated content and do not match Spotify's most current "new releases" list)
    Trending Lyricist I
    April 7, 2015
    Not trying to defend Sonos or anything but Spotify are doing this to themselves. They are the most closed of all music services. Their success is going to be their downfall. The invention of Spotify Connect is another bad decisions that is trying to do do the "Apple" thing and lock you into their ecosystem. 

    I was a big fan of Spotify until sometime last year when I got some free trial for Google Access and Deezer and had some quality time with them. Spotify sounds the worst of all, after all these years, they are still in the process of upgrading their catalogue to 320kbps. Google Play sounds heaps better, Deezer is now offering FLAC. Spotify is the only music app that is not supporting Chromecast. Spotify is the only app that is not allowing offline downloading to SD card on Android devices. Spotify's app on Sonos is shocking, and I am willing to bet everything it is not Sonos who are to blame for that but the money grabbing bastards from Spotify. Just look at all the other Sonos apps even from the smaller guys in this music service business, they all look much more polished and fully featured.

    And lastly, more and more artists are leaving Spotify because of their practices. 
    Lyricist I
    April 28, 2015
    Hey Sonos. I own 6 of your products. I'd love to own more. Make me love you and support Spotify Connect. Your competition is heating up:

    http://www.engadget.com/2015/04/28/polk-omni-speakers-spotify-connect/?ncid=rss_truncated