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Contributor I
September 3, 2013

Support Spotify Connect to allow users to use the Spotify app as the controller.

  • September 3, 2013
  • 366 replies
  • 42657 views
Spotify Connect was just announced and I was surprised that I didn't see Sonos in the list of companies that would provide support. Many Spotify users have been asking for a long time to be able to use the Spotify app as the controller for selecting songs, as it provides a superior experience (you still can't even see the Top 5 songs in the Spotify view within the Sonos app, and it is difficult to look through an artist's collection to find a specific song unless you know which album it was in). Please support spotify connect. Additional details on Spotify Connect are here: http://www.theverge.com/2013/9/3/4688166/spotify-connect-launches-to-stream-music-to-compatible-speakers If you look at the post on theverge, even the first comment was one asking for Sonos support for the feature.
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    366 replies

    Lyricist I
    February 12, 2015
    You're wasting your time and resources Sonos. I have one Play:1 and it will be my last Sonos device without the company changing its stance on more fluid integration with popular technologies. The insistence on reinventing the wheel by duplicating an apps functionality just isn't smart business sense. 
    Contributor I
    February 22, 2015
    Hi everyone, we appreciate the request for an update to the thread, it’s been too long since our last post here.  

    As everyone following this conversation already knows, the decision has been made not to implement Spotify Connect. Like many such decisions, it’s complex, and we don’t want to go into the details.  To put it simply, we don’t see Spotify Connect as the right solution for Sonos at this time.

    If you’re new to Sonos, you might not be aware that Spotify was launched on Sonos in 2010, and at the time was the first home hardware partnership for Spotify.  We’re focusing our efforts on this existing integration, and began with improvements to stability under high usage following the holiday outages.  

    Our vision is to bring the Spotify-Sonos experience much closer to the experience you have when using the native Spotify app.  It’s going to take time, but work is in progress by both partners.  We’ll keep you posted.

    I don't see why Sonos has to try reinventing the wheel here...bringing the best features of Spotify to the Sonos app just means more work for you and me.
    Why not just simply implement the Spotify Connect option like every other company and be done with it.
    I like the Spotify app and I use it all the time...when I'm home & when I'm out. Why should I have to switch to a different app just to use one speaker in my house.
    Further to this John M, I appreciate your reasoning behind this choice may be complex, but I would like you to go into details. Your short answer is nowhere near informative enough to make me trust Sonos any more and for the simple lack of a useful Spotify connection I'm seriously thinking of moving away from Sonos, rather than expanding my system.
    It's a poor way to lose customers if you ask me.
    Lyricist I
    February 28, 2015
    Thank for the tip.
    I've just done the same. Will try Google play for free for the next 30 days and I'll decide
    nicka99
    Local Superstar
    March 2, 2015
    Denon just ran a promotion to Spotify premium customers to buy a Heos 3 for only $99.
    see http://www.cnet.com/news/denon-and-spotify-announce-heos-3-for-99/ and https://spotify.denon.com/heospromo/index

    It was supposed to run until 17 March but they already sold out so goes to show how popular this request is.  Sadly the offer did not extend to europe or I would have snapped one up too.

    I dont get this decision - waiting for Spotify to extend their API could take years but Spotify Connect is available today.  I also dont see why "we don’t see Spotify Connect as the right solution for Sonos at this time" when they already implemented something very similar with Google with direct access from the Google Play app on Android (with the same limitations)

    Ive contacted Denon to see if they will run a similar promotion in Europe/UK as Im getting fed up with waiting.  An added bonus is they will support Google Cast also in future (another thing Sonos wont give any clarification on)
    Lyricist I
    March 4, 2015
    Hi everyone, we appreciate the request for an update to the thread, it’s been too long since our last post here.  

    As everyone following this conversation already knows, the decision has been made not to implement Spotify Connect. Like many such decisions, it’s complex, and we don’t want to go into the details.  To put it simply, we don’t see Spotify Connect as the right solution for Sonos at this time.

    If you’re new to Sonos, you might not be aware that Spotify was launched on Sonos in 2010, and at the time was the first home hardware partnership for Spotify.  We’re focusing our efforts on this existing integration, and began with improvements to stability under high usage following the holiday outages.  

    Our vision is to bring the Spotify-Sonos experience much closer to the experience you have when using the native Spotify app.  It’s going to take time, but work is in progress by both partners.  We’ll keep you posted.

    Like many such decisions, it’s complex, and we don’t want to go into the details.
    Lack of detail is fine, but a summary would be lovely.
    Enthusiast I
    March 13, 2015
    Hi everyone, we appreciate the request for an update to the thread, it’s been too long since our last post here.  

    As everyone following this conversation already knows, the decision has been made not to implement Spotify Connect. Like many such decisions, it’s complex, and we don’t want to go into the details.  To put it simply, we don’t see Spotify Connect as the right solution for Sonos at this time.

    If you’re new to Sonos, you might not be aware that Spotify was launched on Sonos in 2010, and at the time was the first home hardware partnership for Spotify.  We’re focusing our efforts on this existing integration, and began with improvements to stability under high usage following the holiday outages.  

    Our vision is to bring the Spotify-Sonos experience much closer to the experience you have when using the native Spotify app.  It’s going to take time, but work is in progress by both partners.  We’ll keep you posted.

    This would be easier to take if those updates to the sonos app would be clearer. Is there a time path? Are there plans for certain functionalities?

    If we would see a "planned features" list even, that would kinda make sense, and maybe make it feel less like an empty promise. I'm sure you're working hard, but could you show us _what_ you are working on?
    jgatie
    March 16, 2015
    Nice job.  As an aside, Windows phone app idea is known to have been flooded by people who do not and never will own Sonos, sent here via a campaign on various Windows fan sites.  It's not hard to Google the call to arms.
    Enthusiast II
    March 16, 2015
    Nice job.  As an aside, Windows phone app idea is known to have been flooded by people who do not and never will own Sonos, sent here via a campaign on various Windows fan sites.  It's not hard to Google the call to arms.
    Thats a great point Jgatie. For a company like Sonos the only data that's really usable for a decision making process is from verified contacts to their support center and / or community engagement where a Trouble Ticket was created by the support staff with verifiable cause and resolution information.
    -Cheers
    Enthusiast II
    March 16, 2015
    Nice job.  As an aside, Windows phone app idea is known to have been flooded by people who do not and never will own Sonos, sent here via a campaign on various Windows fan sites.  It's not hard to Google the call to arms.
    There is certainly plenty of ambiguity and overlap that none of us can conclusively answer. Honestly, most users don't care about strategy or operational considerations as they just want their product to "work".
    -Cheers
    jgatie
    March 16, 2015
    Nice job.  As an aside, Windows phone app idea is known to have been flooded by people who do not and never will own Sonos, sent here via a campaign on various Windows fan sites.  It's not hard to Google the call to arms.
    Like anything else, I'm sure Sonos' decision on the Windows controller had more to do with market saturation than any campaign by Windows fans to flood the thread with 'likes'.  As soon as the number of users hit critical mass, the trigger was pulled.