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Wrightytyke
Avid Contributor III
Nov 28, 2021 2:41 PM UTC
Answered

still spotify issues?

This is still a ongoing issue for me no matter how many times I reboot, reinstall, etc

it now plays silence for the first 10 seconds of songs sometimes along with the usual faults - 

song not encoded correctly 

skipping past added next song.

I used to love my Sonos set up but over the last 6 months it’s been absolute rubbish. 
Im still not sure if it’s a Sonos, spotify or router fault. 
will this ever be solved? 
I was at one point thinking of buying a roam but with how this lot performs I don’t think I’ll bother. 
 

so frustrating 🤦🏼

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WrightytykeAnswer
Avid Contributor III
Nov 29, 2021 1:38 PM UTC

You mention problems with Spotify.  Is that because the problems don’t occur with other audio sources, or because you only use Spotify?  What happens with internet radio?  Do you have any local music you could play, such as music stored on an Android device?  What happens with these sources?

I generally only use Spotify, I do listen radio, Mixcloud but only noticed the problem while using Spotify. 
 

when I use the other stuff I never use the ‘add next track’ feature and I’ve not heard things start 10 seconds in and never seen ‘song not encoded correctly’ 

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Mr. T
Mr. T
Dec 9, 2021 10:43 AM UTC

I had issues with Spotify last Saturday. Was getting the same ‘song not encoded correctly” errors.

I removed Spotify as a Music Service and readded within the Sonos app. This solved it for myself, so worth bearing in mind for the future as a possible fix. 

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    WrightytykeAuthor
    Avid Contributor III
    Dec 9, 2021 10:56 AM UTC

    I had issues with Spotify last Saturday. Was getting the same ‘song not encoded correctly” errors.

    I removed Spotify as a Music Service and readded within the Sonos app. This solved it for myself, so worth bearing in mind for the future as a possible fix. 

    Cheers, I did remove it several times with no improvement. 
    it’s literally faulted for the last 6 months or more every time I used it, but without tempting fate it’s not faulted once since BT rebooted/updated the ‘so-called’ smart hub. 🙏🏼

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