Contributor I

Answered

Staying on S1

Forum|Forum|5 years ago
June 19, 2021
12 replies
456 views

I want to stay with the the original sonos app but I am not getting the option to do so. it does not appear in the Learn More section as instructions say it will. Any one else have this issue?

Sonos One SL

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Best answer by Corry P

Hi @Tillsley

Welcome to the Sonos Community!

You can only put Sonos products that already have S2 firmware onto S1 if there is an existing S1 system. A unit that is on S2 (such as your Connect) cannot create an S1 system.

The reason for this is that there is no reason to downgrade to S1 if you don’t have to. Taking a one-unit-system that is on S2 and downgrading it to S1 serves no purpose.

buzz

Grand Maestro

Which SONOS components are in your system?

T

TillsleyAuthor

Contributor I

Only one- connect:amp

P

Papounet56

Lyricist I

J’ai un disque dur connecté sur freebox via USB. Depuis que j’ai installé S2, je n’ai plus accès à ma bibliothèque musicale qui passait par un Bridge incompatible S2. Quelle solution me préconisez-vous?

K

Kumar

I want to stay with the the original sonos app

Have you the app, S1 version, on your device already? If not, get it. If yes, why stops you from staying with it?

Corry PAnswer

Sonos Staff

Hi @Tillsley

Welcome to the Sonos Community!

You can only put Sonos products that already have S2 firmware onto S1 if there is an existing S1 system. A unit that is on S2 (such as your Connect) cannot create an S1 system.

The reason for this is that there is no reason to downgrade to S1 if you don’t have to. Taking a one-unit-system that is on S2 and downgrading it to S1 serves no purpose.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

T

TillsleyAuthor

Contributor I

Thank you Corry but I have been using my Sonos product for about 5 years with original app and had no problems. Problems started when I upgraded to S2 so I would like to know how to stay on S1.

melvimbe

Thank you Corry but I have been using my Sonos product for about 5 years with original app and had no problems. Problems started when I upgraded to S2 so I would like to know how to stay on S1.

As stated, you can’t go back to S1 if all of your Sonos products are on S2 already.

What problems are you having? More then likely, whatever issues you’re seeing are not related to S1/S2, and switching back to S1 is unlikely to resolve anything.

Danny

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TillsleyAuthor

Contributor I

I have connect:amp and from what I have researched it is not S2 compatible.
One issue is when on live radio it constantly stops and starts but when it starts up again, it always broadcasts the same ad……not what the radio is broadcasting at the time.

And when streaming Apple Music, it stops in the middle of songs then jumps to another one.

Never happened before switching to S2

106rallye

You cannot have switched to S2 if your Connect:amp is not S2 compatible. What is the year you bought your Connect:amp?

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TillsleyAuthor

Contributor I

I’ve had it about 5 years.

Sonos automatically upgraded but it said if I wanted to stay on S1 that option is available in the Learn more banner but it isn’t there or at least I didn’t find it.

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