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burakalaka
Contributor I
Jul 23, 2020 5:04 PM UTC

Spotify Volume Leveling / Normalization

Since I only found posts about this topic from a year ago or older, I wanted to check if there has been any progress for volume normalization when using a third party app (in my case Spotify).

The setting for it in the Spotify app is only applied on the device youre changing it on. Because those settings are not accessible in the Sonos app, there is no way to set it for my brand new Sonos setup (neither through Spotify nor Sonos).

The result is that the volume of the music varies frequently; often just slightly, but regularly its very noticeable. It happens often enough to degrade the user experience considerably.

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    39 replies

    Paul A
    Paul A
    Retired Sonos Staff
    Jul 23, 2020 5:39 PM UTC

    Hi @burakalaka.

    Welcome to the Sonos community and thanks for reaching out to us.

    I would be morethan happy to send this to our engineering team to take a look into. Just to set your expectation since you will not be contacted directly by our engineering team for updates on your feature request,Please refer to this topic as another member of the community have requested this feature. Our engineering team and Sonos management has not yet provided any details on the release or progress of this feature. I would suggest subscribing to this thread and our announcement topic to be up-to-date when it comes to new feature release and product updates.

    Please do not hesitate to reach out if you have further questions, additional feature request or concerns. We are always happy to help out.

    Thanks,

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      burakalakaAuthor
      Contributor I
      Jul 23, 2020 6:19 PM UTC

      Thank you for your reply, I’ll check it out.

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      Kumar
      Jul 24, 2020 2:11 AM UTC

       

      The setting for it in the Spotify app is only applied on the device youre changing it on. Because those settings are not accessible in the Sonos app, there is no way to set it for my brand new Sonos setup (neither through Spotify nor Sonos).

       

      I have found that volume level change issues become intrusive usually when multiple source playlists are in use, and when I use just Spotify, this is less of an issue. I used the Spotify Connect feature to allow the use of the Spotify app to start music play, and then to transfer the stream to Sonos via the Spotify app. Are you suggesting that in this case the selected in Spotify app normalization toggle is not operational?

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        burakalakaAuthor
        Contributor I
        Jul 25, 2020 1:04 AM UTC

        Hey @Kumar 

        It appears to be confirmed by Sonos that no volume normalization is performed, even when played through Spotify connect. 

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          Chuckles 1
          Trending Lyricist I
          Aug 10, 2020 10:54 PM UTC

          Never had this problem with legacy products. Listening experience was supposed to be much better with the expensive upgrades I just made. Just saying!!!

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            Theandthem
            Lyricist I
            Nov 13, 2020 7:30 PM UTC

            Just bought a beam and loving it but it really sucks listening to Spotify because of this. Seems like this should have been done a long time ago? 

            Trying to listen to music is pretty disappointing having to adjust the volume on every song.

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              TonyLB
              Lyricist I
              Nov 28, 2020 4:46 PM UTC

              This really needs to be addressed. As a brand new Sonos user, I am shocked that it hasn’t.  Spotify is one of the biggest streaming services out there and it seems like a miss. It’s enough to make me think about returning my Sonos gear. 

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                Kanzik
                Lyricist I
                Nov 29, 2020 5:51 PM UTC

                Same here. This needs to be fixed. I’ve bought 4 speakers and its so annoying adjusting the volume every song

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                  VTW10
                  Lyricist I
                  Nov 29, 2020 9:28 PM UTC

                  And same from me. I have unpackaged a new Sonos One Gen. 2 today and immediately noticed this problem. There are forum posts 4+ years old about this, I can’t believe this hasn’t been addressed. I will be returning this speaker. 

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                    Kanzik
                    Lyricist I
                    Nov 29, 2020 9:39 PM UTC

                    Hi @burakalaka.

                    Welcome to the Sonos community and thanks for reaching out to us.

                    I would be morethan happy to send this to our engineering team to take a look into. Just to set your expectation since you will not be contacted directly by our engineering team for updates on your feature request,Please refer to this topic as another member of the community have requested this feature. Our engineering team and Sonos management has not yet provided any details on the release or progress of this feature. I would suggest subscribing to this thread and our announcement topic to be up-to-date when it comes to new feature release and product updates.

                    Please do not hesitate to reach out if you have further questions, additional feature request or concerns. We are always happy to help out.

                    Thanks,

                    Hey Paul. Any news on this topic?

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