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Announcements

Sonos and community news.

  • 212 Topics
  • 19,006 Replies
HARDWARE NEWS

Upgrade Your Sound With Sonos Ray

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HARDWARE NEWS

Introducing Roam Colors

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SOFTWARE NEWS

Introducing Sonos Voice Control

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212 Topics

James L.
James L.Sonos Staff
published in Announcements

Important Update to BBC Live Radio AccessNews

Hi everyone, The BBC has made some changes to the way you can access BBC live radio in the United Kingdom.BBC live radio will not be available through Sonos Radio, or TuneIn in the United Kingdom from Today, 13th April 2022.Find all your favourite BBC radio stations, podcasts and music mixes on BBC Sounds, available on Sonos in the United Kingdom.To keep listening, you can add BBC Sounds to your Sonos system: iOS or Android:Open the Sonos app. From the Settings tab, tap Services & Voice. Under Music & Content, tap Add a Service. Tap on BBC Sounds Tap Add to Sonos. Follow the on-screen instructions to add the music service account.Mac or PC:Open the Sonos app. Under the Select a Music Source section, click on Add Music Services. Click on BBC Sounds Follow the on-screen instructions to add the music service account.Users outside of the United Kingdom will still be able to listen to BBC live radio through Sonos Radio. Cheers,James L.

859481
Ken_Griffiths
7 minutes ago
Jeff S
Jeff SMaestro
posted in Announcements

Getting the most out of the community

Welcome to the Sonos community. We’ve put together this thread to help you get the most out of the community. Whether you’re here for help, information, or to have a conversation, this guide will help you fit right in.   How to get help There are some great threads covering many of the common troubleshooting issues:   Audio cuts outs and players disappearing Home Theater Megathread Common issues with Alexa You can also search our FAQs by entering in a question here. Please note that we recently switched to a new domain host for our FAQs. We've updated many of the links on the community but you may find some older ones which do not load. The best way to receive help with an issue is to make a post in an existing thread that describes the same issue you’re having. If the thread is still active, post a reply containing as much detail as you can. In most cases it will help to include a diagnostic confirmation number in your post. If you can’t find an active thread for similar issues

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J
2 years ago
Keith N
Keith NProdigy III
posted in Announcements

Community User Titles & Structure

Ever wonder what the difference between a [i]"Collaborator"[/i] and a [i]"Virtuoso"[/i]? This post is to serve as a glossary when it comes to user titles and should help outline what steps you can perform to take on a new title.   [h3][u][b]Here are the titles you can achieve:[/b][/u][/h3] [b][u]Listener[/u][/b] Everyone starts here. Once you create an account, you start out as a Listener. Your next action on the Community will determine your next title.  [b][u]Lyricist / Enthusiast / Collaborator[/u][/b] These titles are for users that focus their efforts on commenting on existing topics. Over time, as your comments gather likes from other users and are marked as a best answer, your title will evolve with your activity.  [b][u]Contributor / Producer[/u][/b] Similar to the previously described ranks, users who enjoy sharing their lessons learned or enjoy creating new topics have these titles.  [b][u]Headliner / Superstar[/u][/b] Users with these titles have been around

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Keith N
3 years ago
Ryan S
Ryan SLead Maestro
posted in Announcements

Community Code of Conduct

Welcome everyone to the new community. We have a few guidelines we’d like you all to be familiar with, a code of conduct for posting on the community. Sonos employees are here to answer questions and moderate the community, we read everything, but just in case we miss something, or if you see any posts that need attention please use the flag at the top of the topic to notify us. The following guidelines are included in our Terms and Conditions which can be found here. Please read through them to familiarize yourself with what’s expected of every poster on the community. If we all follow the rules and spirit of the site, we can make the community stronger and more helpful than ever before.General guidelines - We are here to help. If you are new to The Sonos Community and are unsure about anything, just ask! The Sonos moderators and other users are happy to help.- Stay on-topic. For everyone's benefit please stay on-topic. Please refrain from discussing personal matters, abusing any comp

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Ryan S
6 years ago
Caroline V.
Caroline V.Contributor I
published in Announcements

Introducing Sonos Voice ControlSOFTWARE NEWS

Hi Sonos Community members!Today, we introduce the first voice experience created purely for listening on Sonos. Designed with privacy at its core, Sonos Voice Control is the simplest way to control your music, offering complete command of your Sonos system using only your voice. Sonos Voice Control works on every voice-capable Sonos speaker, processing requests entirely on the device. No audio or transcript is sent to the cloud, stored, listened to or read by anyone.Available on new voice capable products and as a free update for existing customers, Sonos Voice Control is compatible with Sonos Radio, Apple Music, Amazon Music, Deezer, and Pandora at launch. More services and markets will follow.  Fast, accurate control of your music and your Sonos System Sonos Voice Control finds the music you want to listen to, processing requests entirely on the device. Local processing delivers faster response times, and effortless follow-ups. All you need is one “Hey Sonos” and you can follow up w

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106rallye
1 minute ago
Caroline V.
Caroline V.Contributor I
published in Announcements

Introducing Roam ColorsHARDWARE NEWS

 Hi all, Today we announce three stylish colors for our ultraportable Bluetooth smart speaker, Sonos Roam.Express Individual Style with New Colors for Sonos Roam: Olive, Wave and SunsetSonos’ ultraportable smart speaker Sonos Roam is now available in three new hues: Olive, Wave and Sunset. Influenced by natural serenity, evening skies and outdoor living, Roam’s new colors are as versatile as the speaker itself, complementing interior and outdoor styles while still harmonizing with the rest of the Sonos system.Olive: Inspired by lush landscapes from desert cacti to pristine park gardens.Wave: Drawing from the serenity of coastal beaches and backyard poolside oases. Sunset: Influenced by painted desert sands and vibrant evening skies.Sonos Roam all five colorsAn ultraportable companion, Roam lets you stream all your favorite content on WiFi and Bluetooth, offering waterproof durability and all-day battery life to keep you connected wherever your curiosity takes you.  All three new colorw

37317
SarahN
1 hour ago
Caroline V.
Caroline V.Contributor I
published in Announcements

Upgrade Your Sound With Sonos RayHARDWARE NEWS

Hi All,Today we announce Sonos Ray, a compact soundbar with impressive sound for its size.Blockbuster Sound from Sonos RayRay raises the bar for at-home entertainment with new acoustic innovations that deliver balanced sound, crisp dialogue and solid bass.  Sonos RayRoom-Filling Sound: Custom-designed waveguides project sound from wall to wall, and advanced processing accurately positions elements throughout your room so you feel like you’re at the center of the story. Precisely Balanced: A new bass reflex system with a proprietary design delivers thrilling lows with perfectly weighted bass, while custom acoustics precisely harmonize mid and high-range frequencies. Tuned to Perfection: Like all Sonos speakers, Ray was tuned with the input of the Sonos Soundboard, a collection of leaders across music, film and more. Fine tune the sound even further with Trueplay to create the ideal listening experience for any room.Enhanced Listening: Sonos’ Speech Enhancement ensures even greater clari

74723
Airgetlam
1 day ago
Ditte
DitteSonos Employee
published in Announcements

Meet Sonos Roam, the ultra-portable smart speakerHardware News

We’re happy to introduce you all to Sonos Roam, the ultra-portable smart speaker built to deliver great sound at home and on any adventure. Fully connected to your Sonos system on WiFi at home and automatically switching to Bluetooth when you’re on the go, Roam’s powerful, adaptable sound defies expectations for a speaker of its size. Effortless set-up and control and new smart features make it easier than ever to enjoy music and more from anywhere. Weighing less than a pound (450g), Roam’s elegant yet durable design is perfect for your home, the backyard, and wherever you go.Get to know Sonos RoamA simultaneous connection to both WiFi and Bluetooth makes streaming wherever you are seamless. When you’re listening at home Roam connects to your system and streams on WiFi, and when you leave it intuitively switches to Bluetooth and automatically re-pairs with your mobile device. With an all-new feature called Sound Swap, you can hold the play/pause button on the speaker to switch the musi

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Ken_Griffiths
10 days ago
Caroline V.
Caroline V.Contributor I
published in Announcements

Meet Roam SLHARDWARE NEWS

Sonos has always been focused on giving our listeners choice. Today we are introducing Roam SL,  the essential ultraportable speaker that offers an even more affordable way to enjoy the Sonos experience anywhere you go.  Roam SL offers the same impressive sound for its size, effortless setup and control, and lightweight, durable design as Sonos Roam. Roam SL does not have a microphone, which means it does not support select features including built-in voice control, Automatic Trueplay, or Sound Swap. You can find pricing and availability of Roam SL here. Roam SL is available in most regions. Visit Sonos.com to see if it is available in your area.

6129
Ken_Griffiths
1 month ago
Ditte
DitteSonos Employee
published in Announcements

Meet Sonos Beam (Gen 2)HARDWARE NEWS

We’re happy to introduce you to Sonos Beam (Gen 2), a new version of our industry-leading compact smart soundbar for TV, music, gaming and more. The new Beam delivers an upgraded, more immersive sound experience with greater depth and clarity, as well as support for Dolby Atmos. Enjoy panoramic sound on the latest generation of Beam, now with support for Dolby AtmosThe new Beam is upgrading the home theater experience. Compatible with more than 100 streaming services available in the Sonos app, you can expect exciting improvements across sound, design and packaging, including:3D Audio with Dolby Atmos: Immersive sound technology that places you in the center of the action, whether it’s experiencing planes as if they were flying overhead, hearing footsteps moving across the room, or feeling the score all around you. Enhanced Sound, Same Size: With more processing power and newly developed phased speaker arrays, Beam steers and localizes sound around the room for a lifelike experience. T

910672
BMF
2 months ago
Ryan S
Ryan SLead Maestro
published in Announcements

'On this iPhone or iPad' No Longer Available

Starting today, the ‘On this iPhone or iPad’ feature will no longer be available in the Sonos app. There are still many ways to play your locally saved music library to Sonos and control it from your iOS device, including some good free options. We first launched ‘On this iPhone or iPad’ in 2012 as an option to play locally saved content from your iOS device before Apple AirPlay was available on Sonos. The way this feature was originally designed has become unreliable with newer versions of iOS and Sonos. The best way to play the music stored on your phone to Sonos is now by using Apple AirPlay 2 on compatible Sonos speakers (Sonos One, Amp, Beam, Play:5 (Gen 2), Playbase, and [url=https://www.sonos.com/en-us/symfonisk-by-sonos-and-ikea]SYMFONISK WiFi Speakers[/url]). Using AirPlay 2, you can send the audio to one of these products and use the Sonos app to group it with any other Sonos rooms to have them all playing in sync. You can find more information about using [url=https://ww

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Sotiris C.
3 months ago
Ryan S
Ryan SLead Maestro
published in Announcements

Introducing S2, New App and OS for SonosSoftware News

The next generation of Sonos software is now available. Sonos S2 is a new app and an operating system for compatible devices, which brings support for higher resolution audio, saved groups, support for new Sonos products, and more.Learn more about the Sonos S2 app on our S2 home page. Support for the newest Sonos productsThe all new Sonos Arc, Sonos Five, and Sonos Sub will require the Sonos S2 app. These new players are not supported by the Sonos S1 Controller.  Saved GroupsThe new S2 app can save groups of rooms to create groups quickly and easily. Once a group is created, you can select it to start playing music and the players will automatically group up.  High Resolution Audio With S2, Sonos speakers now have support for high resolution audio, 24-bit, 44.1/48kHz for FLAC/ALAC only. This support is for local music libraries shared from computers and network attached drives. We’ve updated the article on Sonos supported music formats here.The Sonos Arc is a Dolby Atmos soundbar, and

38528230
bockersjv
5 months ago
Ryan S
Ryan SLead Maestro
published in Announcements

Introducing Sonos Sub Gen 3, brilliant sound you can feelHardware News

Available on June 10th, Sonos Sub is being masterfully engineered with its third generation. We’re enhancing the same iconic design and bold bass with updated internals including increased memory, processing power, and a new wireless radio.   Hear and feel the difference with Sub, the wireless subwoofer for deep bass. Experience lower lows and higher highs when you connect Sub to your Sonos system over WiFi. Place the award-winning design upright or lay it on its side and enjoy pure bass with no vibration or rattle.  No buzz, just bass Sonos Sub features two force-canceling drivers at the center to eliminate vibration and rattle so you get powerful bass without any distortion. It brings the same great sound as the previous Sub, with updated internals including increased memory, processing power, and a new wireless radio.    The custom-designed drivers take over the lowest frequencies for the Sonos speaker or home theater setup that Sub is bonded with, freeing up the speaker for higher

3803488
Airgetlam
1 year ago
Ryan S
Ryan SLead Maestro
published in Announcements

End of Software Support - Clarifications

We announced yesterday that some of our oldest Sonos products will be moving into a legacy mode in May of 2020. Our commitment is to support products with regular software updates for a minimum of five years after we stop selling them, and we have a track record of supporting products far longer.  Here is some public information we’ve shared, gathered into one place to respond to some of your questions in one easy thread, so that people can find the correct information easily. Beginning in May, software updates and new features from Sonos will only be delivered to systems with only modern products. After May, systems that include legacy products will continue to work as before - but they will no longer receive software updates or new features.  Sonos will work to maintain the existing experience and conduct bug fixes, but our efforts will ultimately be limited by the lack of memory and processing power of these legacy products. We don’t expect any immediate impact to your experience

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James L.
1 year ago
Ryan S
Ryan SLead Maestro
published in Announcements

Sonos version 10.6.2 brings Line-in delay settingsUpdate News

Sonos version 10.6.2 is available today with some new settings to improve performance while playing audio from Sonos input connections. There are two new settings, Group Audio Delay and Audio Delay.    The Group Audio Delay will add a delay between incoming TV audio and Sonos. This will reduce the chance of audio issues occuring when your Sonos products are playing the TV audio as part of a group.    The Audio Delay setting determines the speed it takes to start playing a Line-In connection on Sonos. This is the delay on your line-in source. It has a minimum setting of 75 ms, which is the same as the previous delay that we had with the Uncompressed line-in setting. Increasing the delay adds an extra buffer to playback and gives an allowance and tolerance. This will reduce the chance for audio issues occurring when your Sonos products are grouped and playing line-in audio.   These options range from low latency which is synced closely to the source and is good for video when you can see

2177134
T
1 year ago
Ryan S
Ryan SLead Maestro
published in Announcements

Sonos 11.1 Brings Sonos RadioUpdate News

We’re proud to announce the launch of Sonos Radio, the premier radio experience on Sonos.  This is a free, ad-supported streaming radio service available to Sonos customers, offering access to an extensive assortment of music, news, live sports and more.    Sonos Radio connects you with radio stations from around the world, with over 60,000 broadcast radio stations brought together in an easy to use interface. You can also use Sonos Radio to access radio services from our partners, such as iHeartRadio in North America, with more on the way.    Sonos Radio features exclusive Sonos Stations, 30 genre-based stations based off of the music our owners listen to most. Get quick access to music with stations designed to complement the things you do at home, like getting ready in the morning, relaxing, working from home, cooking, and more.   Broadcasting from our Sonos Store in New York City, Sonos Sound System is the destination for music discovery and sonic inspiration. You can find Sound Sy

9682181
G
1 year ago
Ryan S
Ryan SLead Maestro
published in Announcements

Meet Sonos Five, studio-quality soundHardware News

Available on June 10th, Sonos Five is our most powerful speaker for music and more in high-fidelity sound. Enjoy seamless control with the all-new Sonos app, Apple AirPlay 2, music service apps, and more. Studio quality sound Sonos Five delivers the same great sound as the Play:5, with updated internals including increased memory, processing power, and a new wireless radio. Six Class-D digital amplifiers are perfectly tuned for Five’s acoustic architecture to power the three tweeters and three mid-woofers.    The custom-designed woofers deliver rich bass while the sealed architecture eliminates reverb and echo. This ensures faithful playback of vocal frequencies in addition to rich bass without distortion, even at high volumes.   One center tweeter and two precisely-angled side tweeters create a crisp high-frequency response.   This all creates a wide stereo soundstage that directs sound to the left, right, and center from one compact speaker. You can amplify the experience by adding

16265158
S
1 year ago
Ryan S
Ryan SLead Maestro
published in Announcements

Now reading, Libby by OverDriveService News

  Now available world-wide on Sonos, Libby by OverDrive brings access to tens of thousands of titles from public libraries to your home. Libby seamlessly connects readers with the popular digital collections of libraries on nearly any device. Readers may browse the library's digital collection, instantly borrow titles and start reading or listening for free with a valid library card.   Check out audiobooks, learn a new language, or keep the family entertained with a good story by with your library’s digital collection.   To get access to your library’s digital library, install Libby by OverDrive app and set up your account with your library card. Find out more about getting started with Libby here and on our article on Libby and Sonos.  Already have a Libby account set up, add it to Sonos by going to Settings > Services & Voice and add Libby by OverDrive. You’ll see all of your audiobooks on your Loans Shelf in the Sonos app after it’s set up. Your progress will sync with the Li

78010
F
1 year ago
Ryan S
Ryan SLead Maestro
published in Announcements

Introducing Move in Lunar WhiteHardware News

Last September, we introduced Sonos Move, the durable, battery-powered smart speaker for outdoor and indoor listening. Today, we introduce a new color for Move: Lunar White.    The hue represents months of research, formulating, and testing. It also exemplifies a key tenant of the Sonos experience—that all our products work together as part of a system not only technically but also aesthetically.     If you’re new to Move, read all about it here and check out our blog post on the Making of Move.    Pre-order today on Sonos.com for $399 US (€399 EUR), available in the Americas and China on June 30th, with worldwide availability starting July 7th.

167929
T
1 year ago
Edward R
Edward RSenior Virtuoso
published in Announcements

Google Assistant: Ireland and SingaporeNews

We are happy to announce an expansion in the availability of Google Assistant on Sonos in Ireland and Singapore. Google Assistant is also now available on Sonos in Norway, Italy, Austria, Spain, Switzerland, and Mexico. Make sure your system is up to date by checking under More > Settings > Software Updates. Compatible devices will then be able to add the Google Assistant as a voice assistant. Here are some helpful links to get you started:Further information on the Google Assistant. You can also find out all about Google Assistant on our original announcement thread, ‘Sonos welcomes the Google Assistant’  11 Ways the Google Assistant Will Enhance Your Sonos Listening Experience”. Controlling Sonos with Google Home devices. Adding the Google Assistant to a Beam or One.  A list of basic commands for Google Assistant on Sonos.With the Google Assistant on Sonos you can play music, find answers courtesy of Google Search, plan your day, set timers, and easily control smart devices ar

7374
F
1 year ago
Ryan S
Ryan SLead Maestro
published in Announcements

Meet Arc, Brilliant sound for your TVHardware News

Available on June 10th, Sonos Arc is the premium smart soundbar for TV, movies, music, gaming, and more. Arc brings brilliant surround sound in 3D, along with immersive music, elegant design, and voice control built in. Experience shows, films, and games with the precise and immersive sound of Dolby Atmos, and enjoy incredible sound streaming music, podcasts, and audiobooks.  Extraordinary sound meets elegant design Eleven high-performance drivers, including custom elliptical woofers and precisely angled side tweeters, produce vivid detail and impressive bass for home cinema and music streaming. Arc's upward-firing drivers create a multi-dimensional soundstage that moves around you, rendering every whisper and explosion with dramatic clarity, detail, and depth.    With its elongated shape, soft profile, and seamless façade, Arc discreetly mounts to the wall or sits beneath the TV without pulling focus. When mounted, a magnetic sensor detects the orientation and smartly adjusts the EQ

48704550
G
1 year ago
Edward R
Edward RSenior Virtuoso
published in Announcements

Sonos 10.6 Now AvailableUpdate News

In 10.6, we have made a number of changes. We have made additional performance enhancements and improved reliability for Sonos systems. Another important thing to note is that soon, there will be some changes in the way Spotify connects to your Sonos system.You can find our most recent release notes in our article: Release Notes for Sonos Software.   Spotify Changes: How Spotify connects to Sonos.Starting soon, your Sonos players will need to be running software version 10.4 or higher in order to be controlled by Spotify apps running on your devices. If you have been keeping your system up to date, you will not notice any changes once this goes into effect.  If you’re using older software and haven’t updated yet, you can continue to use the Sonos app to play Spotify on Sonos, but the Spotify app will be unable to control what’s playing. We always recommend keeping your Sonos system up to date with the latest software.   Also please note: This is the last update for iOS 10 and Android 5

1802280
Airgetlam
1 year ago
Ryan S
Ryan SLead Maestro
published in Announcements

Amazon Music HD Available on SonosService News

Amazon Music HD, Amazon’s new high-quality music tier for streaming in CD-quality is available today on Sonos in Germany, Japan, the United Kingdom, and the United States. You can now stream over 50 million tracks in CD-quality (16-bit HD) audio through the Sonos app. Amazon Music HD is available as an add-on to Amazon Music Unlimited subscriptions for an additional $4.99 per month (on top of the noraml Amazon Music Unlimited subscription) or $50 per year. Check out the Amazon Music HD page here on Amazon for more details. After subscribing, to use Amazon Music HD on Sonos, just update your Sonos app then add Amazon Music as a music service. That’s all it takes to be streaming Amazon Music’s catalog of CD-quality audio on Sonos.Find out more about Amazon Music HD on Sonos here.

50124111
Dominic DA
1 year ago
Edward R
Edward RSenior Virtuoso
published in Announcements

Sonos 10.4+ now required for Spotify App controlService news

Starting today, your Sonos players will need to be running software version 10.4 or higher in order to be controlled by Spotify apps on your devices.  Sonos 10.4 was released on September 10th, 2019, so most people have already gotten that update, to more recent versions. For those who are still using older software and haven’t updated yet, you can continue to use the Sonos app to play Spotify on Sonos, but the Spotify app will be unable to control what’s playing using Spotify direct control. We always recommend keeping your Sonos system up to date with the latest software.   If you haven’t updated your Sonos players recently, please follow these steps:Go to Settings > System > System Updates, or click the “Update Now” button, if it appears on your controller.   You can also enable automatic software updates if you haven’t done so under System > System Updates so that they update without your intervention, that way your system is up to date anytime you go to use it. I

3081
Airgetlam
1 year ago
Jeff S
Jeff SMaestro
posted in Announcements

Upcoming changes to ‘On this iPhone or iPad’ Playback

We first launched the ‘On this iPhone or iPad’ feature in 2012 before AirPlay was available on Sonos. The way this feature was originally designed has become unreliable with newer versions of iOS, and in the coming months, this feature will no longer be available in the Sonos app. Here are a few options to play tracks that were locally stored on your phone to Sonos: [list=1] [*]Streaming the catalogue from a music service. There are more than 100 music services available on Sonos, many with several millions of songs. [*]Uploading your tracks to a music service with a storage feature, like Apple Music, that will store your library and stream it. This is a great option if you have songs that aren’t available on a streaming service. Google Play Music has a free account option that allows you to upload 50,000 tracks and play them. [*]Setting up a Music Library share on a Computer or Network Attached Storage drive. This route has a computer or networked hard drive on your local network u

1104
bockersjv
1 year ago

View real-time service status

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