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Paul.Dowling
Enthusiast I
March 7, 2015

SoundCloud Stream "Unable to browse music"

  • March 7, 2015
  • 42 replies
  • 1440 views
I am unable to browse my stream in SoundCloud. When I choose the "Stream" option, I get the error message "Unable to browse music"

All other SoundCloud options appear to be working fine: "Likes", "Following", etc.

I have tried deleting and re-adding the service several times, and it makes no difference.
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    42 replies

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    Blair Ferguson
    Lyricist I
    May 12, 2015
    4555216
    luca sini
    Lyricist I
    June 16, 2015
    Hello, i have the same. Everything else  (all other music sources but soundcloud) works fine, just soundcloud is 'unable to browse music' since yesterday.
    Restarting the app and or the Play 1 doesn't change it.

    Diagnostics confirmation nr: 4649461 
    jonny drax
    Lyricist I
    June 16, 2015
    Same issue. Diagnostics confirmation number: 4649594
    khorions
    Trending Lyricist I
    February 20, 2016
    I know this is an old thread but has anyone a solution? I experience the same bug with the latest software (iOS and Mac os x).
    Edward R
    Edward R
    Retired Sonos Staff
    February 22, 2016
    I know this is an old thread but has anyone a solution? I experience the same bug with the latest software (iOS and Mac os x).

    Hi, I'm not sure if your problem is related as this was some time ago. Could you submit a diagnostic and respond with the confirmation number? I'll have a look. Thanks!
    Try searching our articles for help with your question: https://www.sonos.com/en/support
    khorions
    Trending Lyricist I
    February 22, 2016
    I know this is an old thread but has anyone a solution? I experience the same bug with the latest software (iOS and Mac os x).

    Hi, I'm not sure if your problem is related as this was some time ago. Could you submit a diagnostic and respond with the confirmation number? I'll have a look. Thanks!

    My number is 5496979
    greenjeans
    Lyricist I
    July 2, 2016
    I am also experiencing this issue (Unable to browse SoundCloud stream, other channels 'Likes', 'playlists' etc work). I have removed and re-added my SoundCloud account, and have power-cycled my speakers with no change. Diagnostics submitted, #6327162
    khorions
    Trending Lyricist I
    July 3, 2016
    I am also experiencing this issue (Unable to browse SoundCloud stream, other channels 'Likes', 'playlists' etc work). I have removed and re-added my SoundCloud account, and have power-cycled my speakers with no change. Diagnostics submitted, #6327162
    I am also experiencing it again. Didn't log a case anymore since this happens more to me then it is working.
    EricJamesBrunjes
    Lyricist I
    August 29, 2016
    I'm experiencing the same issue and have tried all the options.

    Has anyone found a fix?
    Edward R
    Edward R
    Retired Sonos Staff
    September 8, 2016
    We have been going through some issues with SoundCloud. They are in a state of change and as such, we do see some anomalies from time to time. However, in order to determine if there are issues with your system, EricJamesBrunjes, can you please submit a diagnostic and get back to us?
    Try searching our articles for help with your question: https://www.sonos.com/en/support
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