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Aldrichio
Contributor I
February 11, 2017

SONOSNET - can't view it from my android device.

  • February 11, 2017
  • 60 replies
  • 4440 views
Sonosnet will simply not show up on my android device, I have switched it on, tried every channel - I presently have a boost connected to my router and then five products running on this boost set up. Can someone give me some advice on why I cannot see the Sonosnet please as I have very thick walls and the interference is a real pain. Thanks in advance

Nick :?:?:?
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60 replies

ratty
ratty
February 11, 2017
So you've enabled SonosNet connection in Advanced Settings? You should see a new network ID in your Android WiFi settings.

What Android device is it? What Android version?
CapnLes
CapnLes
Virtuoso
February 11, 2017
Hello

Welcome to the Sonos community

Are you sure you are running SonosNet?

Go to about my Sonos system

Do you see WM: 0 on all of your players?
My Sonos system is rock solid 100% of the time and your system should be too!
AldrichioAuthor
Contributor I
February 11, 2017
Wow, Wasn't expecting such helpful responses so quickly. Kindly appreciated.

I have enabled Sonosnet - yes and turned it on and off several times to no avail.
It's an Asus Nexus tablet that ironically has connected to sonosnet previously.
I dont know what android version - how do I see that please ?
I see WM:0 on all of the players apart from the controller that says nothing like this.

Thanks in advance

Nick
:D:D
beynym
World-Class Superstar
February 11, 2017
I have enabled Sonosnet - yes and turned it on and off several times to no avail.
Just curious: how did you do that?
CapnLes
CapnLes
Virtuoso
February 11, 2017
You can turn on SonosNet by plugging in any Sonos product to your router

https://sonos.custhelp.com/app/answers/detail/a_id/3046/kw/sonosnet/session/L3RpbWUvMTQ4NjgxNTY0MS9zaWQvZlVDTno1cjR5bDI0M0JXREt2Z3JPeGl4OTZmQVIybXRNc3EwNmhBRlp0Q05CWkxySDdpTEJtWW5TYl9pbmdVV2tjcHNiWU9DMHlsRCU3RUVQdHdaUk1GdEJnVFc4Rm9ZbnBHcXE0YnJCM1dobURwdjhQNUFNY0szYnclMjElMjE%3D

Be sure that product is at least a meter from your router and you want your router and Sonos on different channels

https://sonos.custhelp.com/app/answers/detail/a_id/1230/kw/sonosnet/session/L3RpbWUvMTQ4NjgxNTY0MS9zaWQvZlVDTno1cjR5bDI0M0JXREt2Z3JPeGl4OTZmQVIybXRNc3EwNmhBRlp0Q05CWkxySDdpTEJtWW5TYl9pbmdVV2tjcHNiWU9DMHlsRCU3RUVQdHdaUk1GdEJnVFc4Rm9ZbnBHcXE0YnJCM1dobURwdjhQNUFNY0szYnclMjElMjE%3D
My Sonos system is rock solid 100% of the time and your system should be too!
AldrichioAuthor
Contributor I
February 11, 2017
I have enabled Sonosnet - yes and turned it on and off several times to no avail.
Just curious: how did you do that?

Advanced settings and then unblock the box
AldrichioAuthor
Contributor I
February 11, 2017
All very helpful. Have checked everything and tried all the three different channels - 1 6 and 11. Unfortunately the issue I'm experiencing is still that when I go to Wi-fi on my router, I can see every network in the local area with the exception of a sonosnet network !! - so frustrating.
:?:?:?:?
AldrichioAuthor
Contributor I
February 11, 2017
not wifi on my router. "Wifi on my android device".
ratty
ratty
February 11, 2017
Did you restrict the permissions of the Sonos app at all?

Disable SonosNet connection in Advanced Settings.
Remove the Sonos controller app entirely.
Reboot the tablet.
Re-install the Sonos controller and add it back ("add to an existing system") when it starts.
Re-enable SonosNet attachment.
    AldrichioAuthor
    Contributor I
    February 11, 2017
    Thanks for this, I've tried all of this and then gone into wifi and refreshed it (on the android device) and there is still no sign of anything sonos related !!

    Any further ideas please ?
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