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Contributor I
March 7, 2015

Sonos won't play certain .wav files

  • March 7, 2015
  • 25 replies
  • 3655 views
I am having difficulty getting Sonos to play certain .wav files. I have linked the windows media library and that works fine, but some files won't play. 
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25 replies

jgatie
June 9, 2016
File size 431.3 MB
bit rate 2,116 kbps
sample size 24 bit
sample rate 44.100 kHz


Sonos doesn't support 24 bit files. You can downsample to 16 bit and not lose a thing.
Contributor I
October 17, 2017
I'm new to Sonos, it's great when it works but I am also having problems with wav files. I appreciate there is advice about changing to a different format but wav is what I am familiar with. Also I haven't seen any existing advice which covers my results so I would be grateful for any suggestions please.
I ripped 3 CDs to wav, 16 bit and 44.1k sampling.
The first CD has 10 tracks, all 10 appear in the Sonos Folders view but only 8 appear in the Albums/Artists view (the first 8 tracks as it happens). All 10 play ok from Folders (although they seem to be in random order).
The other 2 CDs don't appear anywhere at all in Sonos.
Is there any way to diagnose+fix what the issue is ?
Stuart_W
World-Class Superstar
October 17, 2017
Most likely a tagging problem. .wav files don't tag properly.

You'd be very well advised to change to ALAC or FLAC encoding.

You need to use a tag editor probably for viewing and changing your tags. Something like Tag&Rename
Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
Contributor I
February 24, 2018
Hi Jeff and Ben, 

Sonos does support, and play WAV files. 

In order for us to have a closer look and identify the issue, could you please submit a system diagnostics within 20 minutes of seeing this issue and respond to this post with the confirmation number? 
How to submit a system diagnostics

Regards,

Daniel H.  


Hi Daniel,

I'm having the same problems as these other users. I use my iTunes library as my music library for Sonos but my iTunes library is stored on a NAS. Would love to fix this problem as I have many, many .wav files in my library.

Would really appreciate a fix.

Thanks
Contributor I
February 24, 2018
Why doesn't sonos support playing 24 bit wav files?
Contributor I
February 24, 2018
Hi Jeff and Ben, 

Sonos does support, and play WAV files. 

In order for us to have a closer look and identify the issue, could you please submit a system diagnostics within 20 minutes of seeing this issue and respond to this post with the confirmation number? 
How to submit a system diagnostics

Regards,

Daniel H.  


If my .wav files are 24 bit, will they play in Sonos?
jgatie
February 24, 2018
Why doesn't sonos support playing 24 bit wav files?

Sonos doesn't support any files over 16 bits or high sampling rates. Why? Well the only statement ever made is they do not see any reason to, because the math for higher resolution files doesn't add up to any actual benefits.
Prodigy II
February 24, 2018
Why doesn't sonos support playing 24 bit wav files?

Sonos doesn't support any files over 16 bits or high sampling rates. Why? Well the only statement ever made is they do not see any reason to, because the math for higher resolution files doesn't add up to any actual benefits.


I'd love to know the real technical/financial/other reason for the lack of 24-bit support. Everyone knows that 24-bit is better. The question is whether people hear the difference between 24-bit/16-bit/low-bitrate-MP3, and that all depends on your audio equipment and your ears. And where Sonos kit is concerned, the all-in-one speakers are pretty good, or you can spend your way to better by plugging a connect into a good amp-and-speakers setup. But with the current lack of wide availability of 24-bit music, and the fact that most people are happy with modern compressed MP3 quality, there's probably little incentive for Sonos to invest in 24-bit support.
jgatie
February 24, 2018
Not going to argue with you, but physics, biology, math in the form of the Shannon-Nyquist sampling theory, and every peer reviewed experiment ever done, all wholeheartedly disagree. See what xiph.org, the inventors of the FLAC codec (which supports hires audio, so they have no reason to lie), have to say on the subject:

https://people.xiph.org/~xiphmont/demo/neil-young.html
Prodigy II
February 24, 2018
Not going to argue with you, but physics, biology, math in the form of the Shannon-Nyquist sampling theory, and every peer reviewed experiment ever done, all wholeheartedly disagree. See what xiph.org, the inventors of the FLAC codec (which supports hires audio, so they have no reason to lie), have to say on the subject:

https://people.xiph.org/~xiphmont/demo/neil-young.html


I don't want to argue either. I don't have sufficient first-hand experience of comparable 24-bit vs 16-bit (though the few 24-bit recordings I've heard did sound great, likely due to mastering issues). Fascinating read BTW.

What is slightly annoying about the Sonos lack of 24-bit support is actually for those cases where your listening options are either 24-bit or MP3, no CD-quality.