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Chromatic Producer I
May 12, 2021
Answered

SONOS speakers largely under-exploited.

  • May 12, 2021
  • 61 replies
  • 2244 views
SONOS speakers largely under-exploited. Being an audiophile for a long time, I notice that the qualities of the Sonos speakers are of great precision and of great quality. On the other hand it is spoiled at the level of the system which manages them, in effect the application does not offer in ANY WAY to adjust the sound to the top level with an equalizer (10 bands and +). Since every style of music is NOT EQUALS AT ALL, a professional sound system such as SONOS should give us the choice by offering us a QUALITY EQUALIZER option. This has not been the case for many years god knows why. It seems to me that it is not necessary to be an expert in sound to understand that if you want to listen to classical music, hip hop or even pop or country, each style of music requires its own configuration to have sound quality AND UNFORTUNATELY Sonos is ignoring this problem. 
Will there be someone one day who will eventually make SONOS understand how does a quality sound system work?
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Best answer by Xander P

Hi @Thewizard2000, thanks for raising this with the community!

While it’s not a particularly frequent request, further control via equalizer has been put forward as a feature request previously, and I can certainly understand that some users may want more granular control of the Sonos system.

(As an aside, part of the reason for jumping in late was indeed interest in where the conversation would go - rest assured we’ve noted your interest and have forwarded it to the development team :slight_smile: )

61 replies

May 12, 2021

Do you not think that the differences in sound needed by different genres might have been taken into account by the sound engineers in mastering the music?

An equaliser just gives you an almost infinite number of ways to screw up the sound.

It's not for me, but then I am not an audiophile.

Airgetlam
May 12, 2021

I would also, and have on many occasions, suggest that the market being targeted by Sonos is not the so called “audiophile” market, but the larger “ease of use” market, so that more people can “just use it” rather than fiddle with all sorts of random settings.  This gives them a wider opportunity to make money, in smaller amounts, amongst a wider audience. The “audiophile” market seems to prey more on smaller numbers, and higher profit margins on each sale. 

Bruce
Chromatic Producer I
May 12, 2021
@John B , equalizers have been used all over the world for many years. It has nothing to do with music producers. Every room, every place, every type of speakers and music requires adjustments. A producer cannot create music that will perfect fit on all speakers around the world the first time, that's why the equalizer was invented (analog and digital). In this case, we are talking about digital with sonos we can not even adjust the MID freqences. This is the basis of music! Sonos sells us a Ferrari but we can't adjust the mirrors. Sonos turns a deaf ear to its customers, sad.
Chromatic Producer I
May 12, 2021

@Airgetlam

A 10-band digital equalizer has absolutely nothing to do with audiophiles, it is a basic option that any sound system needs. Even all smart phones players have one, have a look in your android or apple music app.  I don't understand your reasoning of depriving hundreds of thousands of people of basic functionality just in case some don't know how to use it. Those who don't want to use it just don't have to enable it THAT’S IT!
melvimbe
May 12, 2021
Sonos turns a deaf ear to its customers, sad.

You aren’t the first person to make this request, but the request isn’t really made all that often.  Seems like you might be exaggerating the customer cry out for this feature a little bit here. 

Danny
May 12, 2021

The forum isn't exactly under siege from people demanding this feature. 99.9% of its customers would ignore it. As they probably do on other brands that have this feature.

In the world of hifi, Sonos is a mid to low priced mass market consumer product . As Bruce said, it isn't aimed at audiophiles. 

Chromatic Producer I
May 12, 2021

@John B 

Just because it is a mass market system not mean that we have to do things in a sloppy way. I still paid 3k+ for this system, the basic functionalities must be found there, and customers must not always have to take the seller by the hand while making complaints, the seller must always go ahead customer expectations if it wants to ensure its future, not wait for complaints to pile up.
May 12, 2021

Please point me to the pile of complaints. 

Senior Virtuoso
May 12, 2021

Some years back I had a Linn system. No tone controls or equaliser there, in a system costing more than I care to admit just for music in one room - quite a bit more than £3.5k. And they’re not the only audiophile company offering amps without tone controls or equalisers.