Skip to main content
Manicj
Contributor I
October 5, 2020

Sonos S2 order of artists and blank genre

  • October 5, 2020
  • 32 replies
  • 4314 views

Hi, I’m running Sonos 2 v12.1 on Pixel 4a (though I had this same issue on Pixel 2).

When I browse “On this Mobile Device” my music appears just fine under Albums, Songs, and Playlists. However, there’s no discernible sort order of Artists and my Genres are all empty. I’d appreciate some thoughts on how to resolve these. I’d like Artists in alphabetical order (or for someone to at least tell me what the sort order is) and for Genre to be populated. Thanks so much!

Artists - what order?
eh?

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    32 replies

    Show previous replies
    Charlie2112
    Lyricist I
    December 4, 2021

    MY WORKAROUND: I switched from using MediaMonkey to Double Twist on my phone. 

    1) Load library to DT

    2) Start playing music through DT (not Sonos) 

    3) Click on "Cast to" on DT and select Sonos name

    Voila! 

     

    Stusurrey
    Trending Lyricist I
    December 4, 2021

    Or, Sonos could listen to customers and solve the most basic crappy idiot coding wirhin their app.

      jgatie
      jgatie
      December 4, 2021

      Or, Sonos could listen to customers and solve the most basic crappy idiot coding wirhin their app.

       

      I know if I was a Sonos engineer, #1 on my list of things to do would be listening to a customer who refers to me and my fellow workers as "morons" and "idiots".

       

      Not!

        EYH
        Lyricist I
        December 29, 2021

        So being that this is still a problem for more than a year, how do we escalate this higher up?  Does posting on this forum get read by anyone working at Sonos?  I just want to be able to sort by artist name for songs on my phone.  Doesn’t seem like an unreasonable ask.

        Mark Falconer
        Lyricist I
        March 15, 2022

        I literally can’t believe this is still an issue. I’ve run several software companies, and this is the kind of issue - you know, the kind that is so mind-bogglingly annoying that it causes extreme rage amongst your users - that you push to the front of the product roadmap. I mean, honestly, how hard could it really be to fix this. C’mon Sonos!!

        106rallye
        106rallye
        March 16, 2022

        But only to a very small percentage of users, if I read it right? Only people that play music from their Android phone?

          Clip2
          Enthusiast I
          April 15, 2022

          I too have this problem. Just bought 2 roams for my camper van. Very happy with Roams, but as I don’t have a nas in the van, I thought I’d use my iPad. Alas, all I can do with that is start the track in Apple Music ap, then switch to Sonos to have control over Roam settings etc. Obviously a pain. Then I discovered that on my Pixel phone, Sonos will play music directly from it. Fantastic, wonderful! So loaded up my phone with all my music and went into and found totally random list of Artists. What I don’t understand is why it can alphabetically sort Albums, Songs but not Artists? That I just can’t understand given I have gone through every album and updated all the tags with correct info for each album and Artist. Please explain someone why it can’t sort the Artist from the tags like it does for all the other tags!

          philshems
          Lyricist I
          June 19, 2022

          Same problem here. Just moved my music from an Honor (Huawei) phone which displayed artists alphabetically to a newer Motorola phone which now has random sorting of artists. Every other music app seems to cope just fine.

          I'm new to Sonos, dipping my toe in the water with a Roam and two Sonos Ones. I was going to migrate to this "more robust" platform than my Amazon Alexa setup, but already I'm thinking it's a mistake. The sound quality is certainly better but the interface and reliability seems pretty flaky. Not just this issue with the app. I switched to a different phone as the app was skipping random songs on the last phone, saying that it couldn't contact the phone, and I also seem to regularly need to restart the roam for the app to see it. Lots of niggly issues...

          controlav
          controlav
          Lead Maestro
          June 19, 2022

          I'm new to Sonos, dipping my toe in the water with a Roam and two Sonos Ones. I was going to migrate to this "more robust" platform than my Amazon Alexa setup, but already I'm thinking it's a mistake. The sound quality is certainly better but the interface and reliability seems pretty flaky. Not just this issue with the app. I switched to a different phone as the app was skipping random songs on the last phone, saying that it couldn't contact the phone, and I also seem to regularly need to restart the roam for the app to see it. Lots of niggly issues...

          If you want to enjoy Sonos’ robustness, do NOT play music directly from your Android phone. Phones make terribly unreliable http servers. Either using one the 80 supported music services, or put the files on a PC/Mac/NAS.

          Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
            Purple Room
            Lyricist I
            December 11, 2022

            Christmas is coming and I’m considering adding to my Sonos lineup. I primarily play from my phone, and have been frustrated with the lack of artist sorting for a few years. I see the last post was 5-months ago. Are there any updates? I want to know if a resolution is coming, before investing more in Sonos.

            Show more replies
            Terms & ConditionsAccessibility statement