Contributor I

Sonos S2 14.18.2 notification: stopping the service may interrupt playback notifications

Forum|Forum|3 years ago
November 8, 2022
69 replies
16276 views

Since my Sonos app was updated to version 14.18.2 I get constant the following notification:

Sonos: Stopping the service may interrupt playback notifications

I can disable it if I uncheck the Background Services Notification, but this should not be the solution…

Samsung S21 Ultra running Android 13

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Smilja

This is a workaround (Set Android to ignore Sonos notifications)…

No workaround, that’s the solution. The notification keeps background services alive that the Android app relies on, the only thing you can do is to hide it away.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

BennyB0Y

Enthusiast I

This is a workaround (Set Android to ignore Sonos notifications)…

No workaround, that’s the solution. The notification keeps background services alive that the Android app relies on, the only thing you can do is to hide it away.

That's a pity and dare I say, rather slack and sloppy, of Sonos, because this didn't happen with the Sonos S1 app.

D

Dommelturm

Lyricist II

This is a workaround (Set Android to ignore Sonos notifications)…

No workaround, that’s the solution. The notification keeps background services alive that the Android app relies on, the only thing you can do is to hide it away.

So apparently the Sonos Android application has not relied on background services for years, since the superfluous notification only started materializing itself like a month ago?

Smilja

This is a workaround (Set Android to ignore Sonos notifications)…

No workaround, that’s the solution. The notification keeps background services alive that the Android app relies on, the only thing you can do is to hide it away.

So apparently the Sonos Android application has not relied on background services for years, since the superfluous notification only started materializing itself like a month ago?

Google changed their background services policy with Android 11.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

D

Dommelturm

Lyricist II

Google changed their background services policy with Android 11.

So? Android 11 was released some two years ago.

BennyB0Y

Enthusiast I

Google changed their background services policy with Android 11.

So? Android 11 was released some two years ago.

Am not sure why the Sonos S1 app never did this though 🤔 but S2 does

O

ohhhhhdeeeeebeeee

Lyricist III

So I registered here to create a post about how this and when I was typing the Subject, it popped up and linked me to this thread where it has already been discussed, so let me just add myself to the list of Sonos users who really wish this would get fixed.

Not sure why we need this notification, not exactly groundbreaking info. And I don’t want to turn off notifications, just want ability to not have THIS notification.

On a Pixel 7 if that helps at all...

Can we please get this fixed?

Somehow it’s now getting worse for me in the sense that I clear it after I open it up and then a few minutes later it just pops back up, whereas before it only seemed to come up when I first opened the App. Super annoying for an otherwise fantastic product and software.

So I made a short little video to illustrate how ridiculous and frustrating this is in real life usage:

https://drive.google.com/file/d/1PPAWl05RNcZohbmGmQdToYkvXc4OGZho/view?usp=sharing

PLEASE fix this. And, to be clear, an actual fix and not some stop-gap ‘just turn off all of your notifications’ as has been suggested here in this thread. The biggest selling point when I tell people about Sonos is the fantastic Software -- from initial setup, to general everyday use, it’s been fantastic and why my entire house is littered with Sonos products. But this, to put it plainly, sucks. It sucks and it’s an obvious problem that a lot of people are experiencing that didn’t occur before. PLEASE FIX IT.

Z

ZAMHSON

Lyricist I

Also have the same issue popping up for the first time in all my years of using SONOS on my android. Don’t use a widget on my phone so don’t know why it’s coming up (first hit on this issue from a few years ago - said it was tied to widgets (

SONOS fix your bug please!!

F

frisbeedude

Lyricist III

Same frustrating issue on Pixel 5, Android 13, Sonos app 14.20.1, build 70436090

This is terrible UX.

I

Ian Bwll

Lyricist I

I get the same problem on a Samsung S21, a Samsung galaxy tab a, a Huawei MediaPad and a Lenova P11. Very frustrating.