Trending Lyricist I

Sonos - Please STOP with the CONSTANT updates!!!

Forum|Forum|8 years ago
May 20, 2018
26 replies
3258 views

I've spent thousands of dollars on Sonos hardware, and it's fantastic. I'm ready to sell it all off and just go back to my wired system. Why? CONSTANT UPDATES that are disruptive and anything but helpful. As a former software engineer, I understand that code needs to be maintained in order to streamline the user experience, but this is bordering on ridiculous. It seems like every other time I open the app, I'm told I need to update, which often leads to me having to run around my office and reconnect ten players - VERY annoying. If you could simply reduce your updates to every quarter or at least every couple of months, I'm sure we would all appreciate it.

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trl

Lyricist III

Thanks, Stanley_4, this is various helpful. Will definitely do that if it needs doing, especially useful about exporting the settings.

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User239247

Contributor I

I'm not running a beta. I've been prompted to update several times in the last 8 weeks, requiring complete reconnection of every player. I wouldn't be on here posting this if there were only a couple of updates every now and then. If you search the forum, you'll see that there are countless other members posting the same complaint. More strategic development planning would be a good idea.

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User239247

Contributor I

updates are too frequent and too trivial, I agree. A pain in the neck, especially some less regular users

bockersjv

Local Superstar

Then turn off updates in the app. There is no win for Sonos here. People are clamouring for new functionality at the same time others want the system frozen in time.

Stanley_4

Grand Maestro

Turn off updates is a partial solution, you really should do a manual check every couple months and update at a quiet time.

A potential problem that may bite you is if someone connects to your network with an updated controller they will be prompted to update your gear, likely at a bad time. Same if someone you trust to access your network slips and accepts a Controller update from their OS provider.

If you search the CR-100 topics I believe someone has researched how to actually block updates using your local router's firewall. That is probably worth the effort if you allow friends or family network access. Review what the updates offer and take away and decide if it is worth updating, but be aware that services could require updates to continue working so it isn't a clean solution to keeping what you have now.

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Paddleon

Contributor II

Have to agree with the majority of people here on the updates. I have 19 systems across two homes, everytime I move between them something doesn't work and its due to the updates. As someone who has touted the Sonos experience to many friends over the years, I now don't seem to have a reliable system just to listen to music. Maybe many new adopters like Alexa, and other inputs to control their life, but listening to MUSIC is what started me down this path (2005) so many years ago.

Is there any way for Sonos to limit updates to 2-3 times a year? Now that I can't control my system from a desktop anymore
( like in my office) I have to go find a phone or iPad to make room settings or update the system. Maybe I ask too much of a system that has evolved into a lifestyle rather than a music system. I for one need it to perform one task only. Just my .02.

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