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Trending Lyricist I
May 20, 2018

Sonos - Please STOP with the CONSTANT updates!!!

  • May 20, 2018
  • 26 replies
  • 3258 views
I've spent thousands of dollars on Sonos hardware, and it's fantastic. I'm ready to sell it all off and just go back to my wired system. Why? CONSTANT UPDATES that are disruptive and anything but helpful. As a former software engineer, I understand that code needs to be maintained in order to streamline the user experience, but this is bordering on ridiculous. It seems like every other time I open the app, I'm told I need to update, which often leads to me having to run around my office and reconnect ten players - VERY annoying. If you could simply reduce your updates to every quarter or at least every couple of months, I'm sure we would all appreciate it.
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26 replies

jgatie
May 20, 2018
Turn off automatic updates on your mobile devices and turn off update notifications on the Sonos app.
Chris
Lead Maestro
May 20, 2018
Sonos please continue the updates...looking forward to Airplay2 and Google Home.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Trending Lyricist I
May 20, 2018
No one is asking for updates to stop, just plan them out strategically, which is what most developers do. We don't need microupdates every two weeks.
jgatie
May 20, 2018
There have been no updates every two weeks. There haven't even been two in the last two months. Unless you are running a beta, updates just aren't as frequent as you say. Usually, it is every 3-4 months.
Trending Lyricist I
May 20, 2018
I'm not running a beta. I've been prompted to update several times in the last 8 weeks, requiring complete reconnection of every player. I wouldn't be on here posting this if there were only a couple of updates every now and then. If you search the forum, you'll see that there are countless other members posting the same complaint. More strategic development planning would be a good idea.
Chris
Lead Maestro
May 20, 2018
I can count the few - if your having troubles when it does an update I would recommend going into your router and assigning fixed IP addresses to your Sonos units. This will alleviate about all issue if / when you do get an update.

As noted above - go to settings..and turn off auto updates if you want to start skipping some.

I don't think we know enough about their development plan to start criticizing it. We used to only get a few updates a year and Sonos never progressed with features people have asked for.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
Trending Lyricist I
May 20, 2018
Well, we'll have to agree to disagree. If I were the only one complaining, I'd think twice about posting, but it seems to be a very common complaint from users. I used to issue updates no more often than quarterly for my software, and intermittently only if absolutely necessary for security or other serious issues, which rarely occurred. I'll try your suggestion about assigning a fixed IP, though. Thanks.
Airgetlam
May 20, 2018
I think maybe I need to start keeping a calendar of when these updates are published from Sonos. While I understand the consternation by some, I really don't think it's as frequently as all that. And since I assigned reserved IP addresses for all my players, I've never had an issue with an update.

That being said, I would love to have the updates complete automatically when I'm not using my system. When I start up Sonos, it's because I want to listen to music, not update 🙂 But there's issues around that desire, too...as I can easily imagine the speakers updating, but not the controller, since folks like Apple want to control that process. I think it's a conundrum for Sonos to get around, which is why they haven't made any substantial changes to the process so far.

So, while I continue to think of a better method, I'm happy to remain at the way things are. But as soon as someone comes up with a better method....
Bruce
BCM
May 21, 2018
It’s probable that one or more of your units wasn’t connected to the system when an update occurred, leaving it out of the process. Once it came back online, the prompt to update activates. Repeat for each unit that wasn’t present for the update. Fixed IPs will most definitely fix that issue.
Lyricist I
June 1, 2018
Sonos software engineers hate end users. After latest update it took two hours to install one speaker, all for no apparent end user benefit.
If I had the option of trading my Sonos system for a Denon system I would do it. The experience could not be any worse than Sonos, and hopefully is much less time wasting and frustrating.