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Lars Tore Strand
Contributor I
Jun 13, 2018 6:43 PM UTC
Answered

Sonos One, update error 30

Hi.
Bought a Sonos One, set it up and everything worked great.
Then my stepdaughter came by and logged on to my system from her app, without me knowing it. She had already set up her app to her fathers Sonos system, which included some Sonos Play:1 speakers. What happened then is that my system suddenly included one of her fathers speakers (room). Today my system started to update the software/firmware, but stopped during the process, and showed the message "Error code 30: Soverom". "Soverom" is one of her fathers speakers, miles away. Any ideas on how I could fix this? Thanks.
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      Jeff S
      Jeff SAnswer
      Retired Sonos Staff
      Jun 13, 2018 6:49 PM UTC
      Hi folks,

      We're working to resolve a server issue causing update errors for some folks. You can follow the main thread here for updates on the status of the server.
      Help others find useful content by clicking the like button and selecting the best answer to your question.
      View in thread

      2 replies

      CasperSeve
      Lyricist I
      Jun 13, 2018 6:46 PM UTC
      I am struggling with the same error message! I tried more or less everything; restarting everything, restarting router. Now I'm so frustrated that I'm considering factory resetting everything 😞
      Translate
      Jeff S
      Jeff SAnswer
      Retired Sonos Staff
      Jun 13, 2018 6:49 PM UTC
      Hi folks,

      We're working to resolve a server issue causing update errors for some folks. You can follow the main thread here for updates on the status of the server.
      Translate
      Help others find useful content by clicking the like button and selecting the best answer to your question.
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