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Chopdog
Renowned Enthusiast I
October 4, 2017

Sonos iOS update is shockingly bad - first impressions

  • October 4, 2017
  • 136 replies
  • 6729 views
The whole My Sonos feature is confusing. The playlists are confusing, and huge graphics which means hardly any playlists can be shown. Was SO hoping the Mac app would get an update, but no such luck. Wait for more reviews before upgrading..... or am I missing something?
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136 replies

October 12, 2017
Are you using 7.4 then? There is no Favourites in 8.0. What are you trying to add?
Contributor I
October 12, 2017
Are you using 7.4 then? There is no Favourites in 8.0. What are you trying to add?
Contributor I
October 12, 2017
I have not been able to add since the update....
October 12, 2017
Add what? Or is this you mourning the passing of Favourites? Ah well....
Enthusiast II
October 12, 2017
I have to agree with the masses-I have been an avid Sonos user for about 4 years now. I have 19 units and have always recommended them to friends.

Until now.

This update is just brutal. It’s absolutely Horrible. I don’t understand why something that worked so well had to be scrambled just for the sake of an update. My wife won’t use it anymore. I’ve had about a week to play around with it now and it’s a real pain. So UN-intuitive. I’ve had major updates to my iPhone, Mac, TVs etc...never have I had to struggle this much to try to navigate.

The look and feel of this version is a huge step backwards.

PS. It had been about 2 years since I’ve wrote on this forum and it took this garbage to make me hunt down my password to comment.
Enthusiast II
October 13, 2017
I have to agree with the masses-I have been an avid Sonos user for about 4 years now. I have 19 units and have always recommended them to friends.

Until now.

This update is just brutal. It’s absolutely Horrible. I don’t understand why something that worked so well had to be scrambled just for the sake of an update. My wife won’t use it anymore. I’ve had about a week to play around with it now and it’s a real pain. So UN-intuitive. I’ve had major updates to my iPhone, Mac, TVs etc...never have I had to struggle this much to try to navigate.

The look and feel of this version is a huge step backwards.

PS. It had been about 2 years since I’ve wrote on this forum and it took this garbage to make me hunt down my password to comment.


I have 15 and feel the exact same way. A friend who just bought a couple for his new house called to ask me what was going on with the software.
October 13, 2017
All I can say is it took me half an hour to feel comfortable with it and use it with ease. I just go back to the Sonos bar and thereafter nothing much is different from before. Leaving aside the colour scheme, the Rooms screen looks like the old version, the Browse looks like the sources bit of the old main menu, and 'More' has the rest of it. The search works the same and looks the same.

'My Sonos' I'm not so happy with, but it's OK.

All these familiar screens are just a button press on the Sonos bar away.

I am utterly baffled as to why people are finding this difficult.
Lyricist II
October 13, 2017
The Sonos app has become unusable. I don't see any upside to the new interface, and every task I try to complete takes more steps than before. There are a few things I haven't figured out how to accomplish. Worst of all, my wife hates it, too, and she was your biggest fan. I'm pretty open minded and will try a new interface with hopes it brings improvements, but I am not seeing any upside here. Please offer an option to revert.
Lyricist II
October 13, 2017
All I can say is it took me half an hour to feel comfortable with it and use it with ease. I just go back to the Sonos bar and thereafter nothing much is different from before. Leaving aside the colour scheme, the Rooms screen looks like the old version, the Browse looks like the sources bit of the old main menu, and 'More' has the rest of it. The search works the same and looks the same.

'My Sonos' I'm not so happy with, but it's OK.

All these familiar screens are just a button press on the Sonos bar away.

I am utterly baffled as to why people are finding this difficult.


1. Does it take you more or less steps to accomplish things?

2. What have you gained?
Enthusiast II
October 13, 2017
All I can say is it took me half an hour to feel comfortable with it and use it with ease. I just go back to the Sonos bar and thereafter nothing much is different from before. Leaving aside the colour scheme, the Rooms screen looks like the old version, the Browse looks like the sources bit of the old main menu, and 'More' has the rest of it. The search works the same and looks the same.

'My Sonos' I'm not so happy with, but it's OK.

All these familiar screens are just a button press on the Sonos bar away.

I am utterly baffled as to why people are finding this difficult.


There is a reason you are the ONLY one saying one thing while everyone else is saying the exact opposite

It takes way more work to do the same thing

Also if you were to give a Sonos newcomer the old version and the new version-are you seriously saying that it would be better or faster with the new version??? Didn’t think so