Skip to main content
Chopdog
Renowned Enthusiast I
October 4, 2017

Sonos iOS update is shockingly bad - first impressions

  • October 4, 2017
  • 136 replies
  • 6729 views
The whole My Sonos feature is confusing. The playlists are confusing, and huge graphics which means hardly any playlists can be shown. Was SO hoping the Mac app would get an update, but no such luck. Wait for more reviews before upgrading..... or am I missing something?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

136 replies

Lyricist I
October 12, 2017
You know, I'm not crazy about this new look and feel of this update. I can get used to it, but worse is the non functional, frustration inducing room grouping feature that has been changed. Sonos made several steps backwards in what looks like an attempt to fix something that was really not broke. But now it really is broke and is crushing (in the negative meaning) the whole sonos experience. It will not switch rooms no matter the sequence of rooms deselected and rooms selected. it just doesn't work . Come on Sonos, say something... Something this bad needs attention rightaway! Just own it and let us know you are fixing it immediately...
Lyricist I
October 12, 2017
And the white buttons against v light grey is a poor choice.

The UI designer needs to get fired
passopp
October 12, 2017

The UI designer needs to get fired


What makes you think that there's just one person involved in such dramatic ux changes?
KenS
Enthusiast II
October 12, 2017
You know, I'm not crazy about this new look and feel of this update. I can get used to it, but worse is the non functional, frustration inducing room grouping feature that has been changed. Sonos made several steps backwards in what looks like an attempt to fix something that was really not broke. But now it really is broke and is crushing (in the negative meaning) the whole sonos experience. It will not switch rooms no matter the sequence of rooms deselected and rooms selected. it just doesn't work . Come on Sonos, say something... Something this bad needs attention rightaway! Just own it and let us know you are fixing it immediately...

It's taking me some time to get accustomed to the new interface, but give it a chance. I had been trying to switch rooms by doing what I think you are doing, which is actually the interface for grouping rooms. To switch control to a different room you need to get to the menu across the bottom of the app and select the "Rooms" menu. Then it should show all rooms and you click on the one you want from there.

I am wondering if some of these controller changes were necessitated by the Alexa integration and possibly future features that are planned.
biffta
Headliner I
October 12, 2017
The valid comments and criticisms have now been aired here fully so now please Sonos don’t let this continue. Acknowledge “issues” and tell us customers you are going to address them ASAP.
Enthusiast II
October 12, 2017
The new interface is beyond bad. It looks like they took the same poor interface from their forums, took a lever and forced it into a phone. Just total shit. They have made opaque the best features of SONOS. Wish I could go back to old interface.
Lyricist I
October 12, 2017
You know, I'm not crazy about this new look and feel of this update. I can get used to it, but worse is the non functional, frustration inducing room grouping feature that has been changed. Sonos made several steps backwards in what looks like an attempt to fix something that was really not broke. But now it really is broke and is crushing (in the negative meaning) the whole sonos experience. It will not switch rooms no matter the sequence of rooms deselected and rooms selected. it just doesn't work . Come on Sonos, say something... Something this bad needs attention rightaway! Just own it and let us know you are fixing it immediately...

It's taking me some time to get accustomed to the new interface, but give it a chance. I had been trying to switch rooms by doing what I think you are doing, which is actually the interface for grouping rooms. To switch control to a different room you need to get to the menu across the bottom of the app and select the "Rooms" menu. Then it should show all rooms and you click on the one you want from there.

I am wondering if some of these controller changes were necessitated by the Alexa integration and possibly future features that are planned.


I will give this a try. Thanks for the info.
Contributor I
October 12, 2017
I sm not a fan of the new Sonos app either. Its not very intuitive, the old ap wad so easy to select rooms, group them and select music. This new version is a mess. I am forever bouncing sround to select rooms and music.
October 12, 2017
This is a first for me - posting the same text on more than one thread. But since the same ridiculous hyperbole is being posted on several threads I feel it is justified.

The new app has its flaws (more on that in a minute) but basically it is really simple to use. New things take a bit of getting used to. Most of those who have slammed the new app seem to have based their views on 2 minutes effort. The Sonos bar is key. I want to pick a room? Tap the Rooms button. Then a source? Tap Browse. The one inconvenience is that the bar doesn't appear on the Now Playing screen, but I hope that will change. But I just swipe down and there is the bar (and usually either the Rooms or Browse screen, saving me one of my button presses).

I came in this evening and in less than ten seconds of opening the app had my music library playing in the Living Room. How disastrous is that?

It is logically organised. Instead of a jumble of things on the main menu, Browse contains just sources (wish they had called it Sources), More contains the things I need much less often, like Settings and Setup. Search and Rooms are self evident. 'My Sonos' contains the things I have chosen myself and want to get at quickly. What is so ****** difficult?

Yes, the icons are too big. Yes the Sonos bar should be on EVERY screen. I'd like to see Playlists on the Browse screen and just selected playlists in My Sonos.

But come on guys. Get with it and make a bit of an effort. With a few tweaks this is going to be way better than 7.4. If you want to be left behind, that's your call.
Contributor I
October 12, 2017
I have given up trying to add to Favorites! Its ridicously complicated!