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Contributor I
Jun 11, 2019 6:25 PM UTC

SONOS ending playing music from phone library!

I loved my Sonos system when I got it several years ago. Now, it's becoming a pain and I am about to replace it all.

  1. Skipping songs constantly. All tips I've tried had not resolved the issue. Turned off bluetooth, keep phone unlocked, etc. Don't need to reconfigure my phone every time I want to use Sonos.
  2. Now I soon won't be able to play songs off my iPhone. I got a pop up today in the app stating this. Really SONOS? Because you can't fix issue #1 you're going to remove it all together? That's my suspicion anyway.
  3. No support for 5 channel system.
  4. Expensive. I can now buy cheaper products and hook to Google home and have less problems.
Makes me sad. This was a system ahead of it's time when I got it several years ago.
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    18 replies

    Prominent Collaborator I
    Sep 27, 2019 7:18 PM UTC
    With all due respect, the "on this device" service was only added in 2012 or thereabouts, when Apple obviously wanted to cooperate. The software company that provided that service obviously don't want to cooperate.

    So I think your analogy is entirely misplaced. Ape aren't the tail, they are the big dog. They need to be flexible and perhaps Sonos do a bit.

    I'm glad I've almost entirely divested myself of Apple's overpriced products, although Airplay connectivity for iTunes remains useful.
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    Avid Contributor I
    Sep 27, 2019 8:44 PM UTC
    Disappointed as well. I just bought a second play 1 so I could pair them together as a stereo pair. Now I cannot play music from my phone. Sonos 1 cannot be paired with a play 1. So I’m returning the second play 1 and won’t buy a Sonos 1. The original play 1 never seemed to work anyway. Skipped songs, stuttered. Don’t say complain to Apple.
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    Prominent Collaborator I
    Sep 27, 2019 8:48 PM UTC
    I have a very robust system of 8 speakers and have worked at insuring it works efficiently and effectively. I have many options for playing music and have not placed my eggs in one basic.

    Complain or give up on Sonos. You are free to do as you please.
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    Avid Contributor I
    Sep 27, 2019 10:09 PM UTC
    I’ll guess I’ll be giving up on Sonos. Sound quality was very good for such a small speaker.
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    Airgetlam
    Sep 27, 2019 11:49 PM UTC
    Seems a shame, given that they provide so many other ways to play your music.
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    Bruce
    Contributor I
    Nov 13, 2019 8:40 PM UTC

    If I ever received that pop-up I don’t remember it.  Very disappointed I cannot play my phone over the Sonos.  I have a Yamaha system at another home and I can play it there.  

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    Senior Virtuoso
    Nov 13, 2019 9:45 PM UTC

    5 months on from the original post, so I guess you don’t use the feature too often! Shame it’s gone, certainly, but not a total disaster. 

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    Lyricist I
    Nov 30, 2019 3:40 AM UTC

    Yay!! I had no issues with setting up my first Sonos one, I did with the second not wanting to set up as a pair at first, I had to set them up individually and then pair them. I thought I would try then pairing my play 3 speakers to see if the inter connectivity would bypass the upcoming “on this iPhone “ function on the app and it did. I hope other people see this and not give up on Sonos as here is an easy way around- May have to buy one airplay capable Sonos speaker, but far less to invest in a whole new speaker system.

    I did see this and you saved me! Thank you. I grouped my old Play 5 and Play 1 with the new One and now my Gigs of phone music are back in business. 

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