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Contributor I
Jun 11, 2019 6:25 PM UTC

SONOS ending playing music from phone library!

I loved my Sonos system when I got it several years ago. Now, it's becoming a pain and I am about to replace it all.

  1. Skipping songs constantly. All tips I've tried had not resolved the issue. Turned off bluetooth, keep phone unlocked, etc. Don't need to reconfigure my phone every time I want to use Sonos.
  2. Now I soon won't be able to play songs off my iPhone. I got a pop up today in the app stating this. Really SONOS? Because you can't fix issue #1 you're going to remove it all together? That's my suspicion anyway.
  3. No support for 5 channel system.
  4. Expensive. I can now buy cheaper products and hook to Google home and have less problems.
Makes me sad. This was a system ahead of it's time when I got it several years ago.
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    18 replies

    Jun 11, 2019 6:34 PM UTC
    The whole point is that Sonos cannot fix the probkem because they have no control over Apple.

    There are simple alternatives to playing from a mobile device. I of course respect your right to bale out instead.
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    Enthusiast II
    Jun 11, 2019 6:37 PM UTC
    Now I soon won't be able to play songs off my iPhone. I got a pop up today in the app stating this. Really SONOS? Because you can't fix issue #1 you're going to remove it all together? That's my suspicion anyway.

    It's not something Sonos can fix. They can't rewrite iOS.
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    Contributor I
    Aug 17, 2019 8:52 PM UTC
    I found a work around at least for the "on this iPhone" function that will be gone soon. I have 4 play 3 speakers which do not support apple air play, I recently decided to update to Sonos One that has airplay capability. I was able to group my old play 3 with my sonos one and use airplay to control all the speakers and can now play my iTunes playlists thru airplay on my play 3 now thanks to the interconnectivity of Sonos. I don't have to go thru my computer or buy a NAS drive, I can still use my iphones stored music! I am a happy camper.
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    Prominent Collaborator I
    Aug 17, 2019 9:34 PM UTC
    The iTunes/Airplay option is a good one. I've purchased the IKEA Symfonisk speaker and, after a few issues over interference, I've got a stable set up, which means I can play all my music on iTunes everywhere, for the first time.
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    Contributor I
    Aug 17, 2019 11:16 PM UTC
    Yay!! I had no issues with setting up my first Sonos one, I did with the second not wanting to set up as a pair at first, I had to set them up individually and then pair them. I thought I would try then pairing my play 3 speakers to see if the inter connectivity would bypass the upcoming “on this iPhone “ function on the app and it did. I hope other people see this and not give up on Sonos as here is an easy way around- May have to buy one airplay capable Sonos speaker, but far less to invest in a whole new speaker system.
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    Lyricist III
    Sep 27, 2019 5:42 PM UTC
    I have hundreds of dollars invested in Sonos equipment, which Sonos has just made obsolete by refusing to update its software to be compatible with the new iOS. I don’t want to upload all my music to the cloud. I don’t want to have to upload news podcasts every day to the cloud that I’m not going to listen to ever again. This is abusive.
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    Prominent Collaborator I
    Sep 27, 2019 5:48 PM UTC
    I have hundreds of dollars invested in Sonos equipment, which Sonos has just made obsolete by refusing to update its software to be compatible with the new iOS. I don’t want to upload all my music to the cloud. I don’t want to have to upload news podcasts every day to the cloud that I’m not going to listen to ever again. This is abusive.

    Possibly worth venting your anger at Apple, rather than Sonos, in that case.
    Apple changed the IOS- they aren't the software angles that people think they are.

    This isn't a one way street. Go and bark up the right tree.
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    Prominent Collaborator I
    Sep 27, 2019 5:49 PM UTC
    Oh and there are other options, if you have Airplay2 compatible speakers.
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    Sep 27, 2019 6:14 PM UTC
    I have hundreds of dollars invested in Sonos equipment, which Sonos has just made obsolete
    I assume then that you no longer have the Apple Music account you mentioned in previous posts?
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    Lyricist III
    Sep 27, 2019 7:12 PM UTC
    With all due respect, it is up to Sonos to keep up with Apple, not Apple to keep up with Sonos. The tail doesn’t wag the dog. I have two music streaming services, but I also have a lot of music off-line. As well, the only way I can listen to podcasts now is to upload them to some cloud-based service, which is silly, given that I’m only going to listen to them once. What really irritates me, is that the various workarounds Sonos has developed do not work for older units and equipment like mine.
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