Sonos controller S2 not compatible with Android 10.0 tablet

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I have Sonos Connect S2. Everything worked fine with my old Android 8 tablet. I have just bought a new (unbranded) Android 10.0 tablet and when I try to download Sonos from Play store I get "Your device isn't compatible with this version". Any thoughts on how to fix this?

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rattyAnswer

S2 works fine on all my Android 10 devices.

Are you sure the tablet is running regular Android? Did it come with the Google Play Store pre-installed?

rattyAnswer

S2 works fine on all my Android 10 devices.

Are you sure the tablet is running regular Android? Did it come with the Google Play Store pre-installed?

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Fabian_HalsteadAuthor

Contributor I

Thanks for the reply - yes, Google Play Store pre-installed. On further examination, it turns out that my new tablet is running Android 5 (Lollipop), so this is the problem!

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ratty

Good grief. Android 5 hasn’t been supported by Google for years. If you have the option, return the tablet for a refund immediately.

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