Contributor I

Sonos Controller S1 update still reboots Windows 10 without a prompt.

Forum|Forum|5 years ago
July 29, 2021
32 replies
562 views

Why does Sonos keep closing this topic? We need a fix for this. Every time I update Sonos Controller 1 it restarts my Windows 10 PC without any warning. After it has done this, the update runs and every thing is fine. It is very irritating and without a prompt about a restart you could lose any unsaved work.

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Ken_Griffiths

I perhaps should add, that I do not use the Sonos library service as my local musuc library is an SMB share on a NAS, so maybe that’s the reason, if your setup perhaps uses a local http shared library? That said, I would still have expected to see Windows prompt you, but maybe switch off/end the Sonos library service before your next Sonos update and see if that fixes the issue for you.

M

Mark Robson

Enthusiast I

Worth a try. Just an annoyance. But such is life with Windows 😀

K

KenOuf

Trending Lyricist I

Happened to me just now. I was doing some work and thought ill turn on some music. Bloody Sonos forced my PC to restart without any warning when the controller wanted to update. This has been happening for years and still not fixed. Its the only program that does it - poor programming Sonos. PLEASE FIX IT!

K

KenOuf

Trending Lyricist I

Just joining in to say that every time I also do an update of the Sonos S2 controller my Windows 10 Pro PC does a re-boot without any warnings. It is SO annoying.

I did send a tweet to Sonos about this a couple of weeks ago but they just ignored it.

Happened to me just now - again. I don’t use Sonos much on my PC and going through my replies on this account, I complained about it 3 years ago! And its still doing it!!!!!!

K

KenOuf

Trending Lyricist I

Worth a try. Just an annoyance. But such is life with Windows 😀

It ain’t a Windows problem thou

controlav

Lead Maestro

Worth a try. Just an annoyance. But such is life with Windows 😀

It ain’t a Windows problem thou

So did you look at the logs, like UKTreofan did above? Their problem was Kaspersky forcing the reboot.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

J

joshbuttler

Lyricist I

I'm experiencing the same issue - my PC doesn't reboot with any Sonos update, whether it's S1 or S2. Could it be related to a Windows background update, or is it just a coincidence?

K

KenOuf

Trending Lyricist I

Worth a try. Just an annoyance. But such is life with Windows 😀

It ain’t a Windows problem thou

So did you look at the logs, like UKTreofan did above? Their problem was Kaspersky forcing the reboot.

I don’t have Kaspersky. Does everyone have Kaspersky running with this issue?

controlav

Lead Maestro

Worth a try. Just an annoyance. But such is life with Windows 😀

It ain’t a Windows problem thou

So did you look at the logs, like UKTreofan did above? Their problem was Kaspersky forcing the reboot.

I don’t have Kaspersky. Does everyone have Kaspersky running with this issue?

So did you look at your logs?

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

K

KenOuf

Trending Lyricist I

Worth a try. Just an annoyance. But such is life with Windows 😀

It ain’t a Windows problem thou

So did you look at the logs, like UKTreofan did above? Their problem was Kaspersky forcing the reboot.

I don’t have Kaspersky. Does everyone have Kaspersky running with this issue?

So did you look at your logs?

No I didn’t because I don’t know how too. Sorry.

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