Skip to main content
Contributor I
September 17, 2018

Sonos Controller does not show what‘s playing

  • September 17, 2018
  • 12 replies
  • 1670 views
I can start playing music on my controller (iOS 12), on both Apple Music and Spotify. However, the controller does not show what music is playing, and I can't stop playback using the controller with the regular controls. I can only stop it with the buttons on the speaker, and by deselecting my room in the controller. I have submitted diagnostic report no 1127951674. I have 2 Sonos One configured as a stereo pair. I initiate playback using the controller app, search function, from Spotify, Apple Music or the phone's library, with the same result.

This is what the controller looks like (while the speakers are playing):

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    12 replies

    lau.meijer
    Lyricist III
    October 10, 2018
    Correction: This did NOT solve my issue
    O'Lau
    Airgetlam
    October 10, 2018
    OK, was worth a shot. It apparently did solve the issue for others. I'll hope that you get a response from Sonos soon.

    In case you're interested, here's the threads I was talking about:

    https://en.community.sonos.com/troubleshooting-228999/the-sonos-app-does-not-show-what-the-system-is-playing-anymore-6812835

    https://en.community.sonos.com/troubleshooting-228999/sonos-app-shows-no-music-selected-when-music-is-playing-6813077/index1.html
    Bruce