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Contributor I
Nov 10, 2017 2:33 PM UTC

Sonos controller app on iPhone running on IOS 11.2 beta

The volume buttons on my iPhone and iPad don't have any effect in the Sonos controller app after installing iOS 11.2 beta. Am I the only one experiencing this issue?
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    19 replies

    nicka99
    Local Superstar
    Nov 10, 2017 2:36 PM UTC
    I suggest you post this on the beta community rather than here !
    https://betacommunity.sonos.com
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    MikeV
    Nov 10, 2017 5:20 PM UTC
    Maybe not... because it's an iOS beta and not a Sonos beta, the Sonos beta community wouldn't have anything to do with it. I would say that this is a valid place to post about issues with the latest release version of Sonos running on a beta version of iOS.
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    The S in IOT stands for Security.
    PaoloDKAuthor
    Contributor I
    Nov 10, 2017 5:40 PM UTC
    I was myself wondering if I should post it on the Sonos beta forum but, as you write, this applies to the latest official release of the Sonos app, as well as the latest beta version. I eventually did it on both forums
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    Airgetlam
    Nov 10, 2017 5:42 PM UTC
    Just curious, have you tried deleting the app, rebooting the phone, then downloading a fresh version of the app? Actually, I might even try toggling the feature off and on, too, just to see.
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    Bruce
    nicka99
    Local Superstar
    Nov 10, 2017 5:54 PM UTC
    Oops - sorry, my mistake!
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    PaoloDKAuthor
    Contributor I
    Nov 10, 2017 5:55 PM UTC
    Did both things, still no response from the volume buttons
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    Airgetlam
    Nov 11, 2017 1:01 AM UTC
    Well, that was the only thing I could think of as a potential issue, i.e. a corrupt binary. I think I would submit a diagnostic at this point. Since I think the beta has been out for only a day or so, I suspect there hasn’t yet been a ton of effort by Sonos on it yet, although I could be wrong. But I’d bet they would appreciate more data on the issue.
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    Bruce
    Lyricist III
    Nov 11, 2017 2:14 AM UTC
    Same for me. The iPhone volume buttons no long work using IOS 11.2 Beta.
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    Airgetlam
    Nov 11, 2017 2:15 AM UTC
    Again, I suspect if you want to help, you could submit a diagnostic.
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    Bruce
    Lyricist III
    Nov 11, 2017 2:24 AM UTC
    I have submitted a diagnostic. I was just concurring with the issue in the forum.

    #8069682
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