Contributor I

SONOS are you reading this? Please put the controller queue function back how it was!

Forum|Forum|10 years ago
September 12, 2016
351 replies
16933 views

I've downloaded version 6.4 of the app. What a mistake. To anyone who is about to do it, DON'T DO IT IF YOU LIKE YOUR QUEUE.

Sonos please put it back how it was. This new app is so awful I am considering selling my entire Sonos rig (6 pieces!) and walking away from you, after what was until this week, many happy years.

Touching on a track because I want to play it, or add it to the queue (the queue that I DID WANT), does not mean I want to delete the whole queue and replace it with the entire album (which I DON'T WANT) which the newly added track comes from.

If I wanted to delete my queue, I would delete it. If I wanted to add the whole album, I would add it using the play all function.

You've just taken something intuitive and user friendly which worked so well and turned it into a worse than hateful mess.

PLEASE UNDO THIS AWFUL, HORRIBLE CHANGE.

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E

Emile15

I too would like Sonos to undo this update. Worst "improvement" I have encountered so far.

U

upstatemike

Not much activity here over the past several days. I guess people have pretty much accepted the change. Certainly not enough unhappiness expressed to motivate Sonos into action if it looks like they can just wait it out.

Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever

J

johncanter

Enthusiast II

I think most of us are waiting to hear what the next update from Sonos will bring, but we all know that they operate a silent approach on development. I can understand this for their usual road map but not when they have pissed off many of their loyal customers. We jut want our classic functionality back!

Chris

Lead Maestro

Not sure myself if the our issues are getting any traction at all with the development team. Of course we will never know until we know as Sonos never comments on these type things.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

Chris

Lead Maestro

I would assume 3rd party integration and echo support are higher on their list

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

A

amun

I would assume 3rd party integration and echo support are higher on their list

Personally, I couldn't give a toss about either of them.... I'd quite like them to change the navigation back, though...

J

johncanter

Enthusiast II

Voice control is not something I would use. Even the Apple TV is not intelligent enough to play from the many apps available (e.g. IPlayer) unless they are endorsed by Apple so I do not know how well Sonos will cope. It is becoming clear that Sonos want to move towards this as they are proabably not shifting enough boxes to maintain a decent profit margin. This is clear from the recent layoffs and slow innovation over the past few years when previously they were market leaders. Such a shame.

T

The Pixel Whisperer

Lyricist III

Save your queue. Problem solved.
Show your daughter how to play one song. Problem solved. (Just as you showed her before)
Saved queue. Load it again. Problem solved.
Tell/show people how to add a track. Problem solved. (Just as you told them how to before)

That's just the point. Why the extra step of saving a queue? Why the extra step of showing someone how to play a song? Every child who could read could do it with no training before. Why the extra step of re-loading the queue after a child or guest plays a song? Three extra steps for zero reason. And one slip, and the queue could be wiped out. We don't want wiped out queues, and we don't want our guests seeing error messages about deleting the queue. We just want to play music.

T

The Pixel Whisperer

Lyricist III

Not much activity here over the past several days. I guess people have pretty much accepted the change. Certainly not enough unhappiness expressed to motivate Sonos into action if it looks like they can just wait it out.

Sonos can wait if it wants to. Soon enough, thousands of customers with professionally installed systems are going to update. Those folks don't know anything about wiping out a queue by playing a song. Sonos is going to ruin all their high-class parties. They might not like it when we enthusiasts complain, but wait until they lose the pros and their mansion-owning customers.

U

upstatemike

In some ways Sonos reminds me of Donald Trump right now. There are tons of enthusiasts who believe in the core values of the brand such as SonosNet, the queue, and the ability to index all of your local music sitting in different locations on your network. Unfortunately as hard as the faithful work to defend Sonos from detractors on this forum and elsewhere, Sonos keeps coming out with some new bit of insanity to make it harder to justify that support... wiping out the queue if you try to add a song, needlessly adding a Wi-Fi option so folks can scramble themselves into some non-functional mixed mode state, claiming they can't support older devices despite the fact that third party apps like SonoPad have no problem doing so, and so on. I wonder if this is all going to catch up to them at some point?

Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever

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