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Contributor I
September 12, 2016

SONOS are you reading this? Please put the controller queue function back how it was!

  • September 12, 2016
  • 351 replies
  • 16933 views
I've downloaded version 6.4 of the app. What a mistake. To anyone who is about to do it, DON'T DO IT IF YOU LIKE YOUR QUEUE.

Sonos please put it back how it was. This new app is so awful I am considering selling my entire Sonos rig (6 pieces!) and walking away from you, after what was until this week, many happy years.

Touching on a track because I want to play it, or add it to the queue (the queue that I DID WANT), does not mean I want to delete the whole queue and replace it with the entire album (which I DON'T WANT) which the newly added track comes from.

If I wanted to delete my queue, I would delete it. If I wanted to add the whole album, I would add it using the play all function.

You've just taken something intuitive and user friendly which worked so well and turned it into a worse than hateful mess.

PLEASE UNDO THIS AWFUL, HORRIBLE CHANGE.
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    351 replies

    Enthusiast II
    September 23, 2016
    I'm not a Facebook user but just checked out the Sonos page, only one reference to 6.4 saying that it is driving them crazy. Can't see much support on the Sonos page at all.
    Lyricist III
    September 23, 2016
    There is a thread on the Sonos Facebook page posted September 7 by Sonos just after release of 6.4 with a video of the new tap to play feature. It currently has 200 likes, 9 loves, and 2 angry. This doesn't seem possible, I'm scratching my head... maybe they liked it before they tried it.
    Avid Contributor I
    September 23, 2016
    Ryan can you confirm on behalf of Sonos??? Are you guys trying to annoy the hell of us for "strategic reasons"???

    I'm pretty sure this is rhetorical but I'd be happy to deny it on behalf of Sonos. I can confirm that the intent was to make playing music easier and perhaps more familiar for those used to some of the most popular music playing software out there.
    *snip*.


    This is the key right here. The intent was to make it more like the streaming service software. McFarlane said they were going to push streaming and voice control. Those of us with large music libraries are not the key demographic anymore. No more features for us. Any other solutions out there?
    Avid Contributor I
    September 23, 2016
    Can anyone confirm that the Sonopad app still works the old way? I'm going to try it tonite (forgot I had it).
    Renowned Enthusiast II
    September 23, 2016
    Guys that shouldn't really bother you. It all depends on the culture of a forum and the nature of the users on it. Those are also very small numbers. If you check the reviews of the new update on the Apple App Store the update is being panned more than loved. I wouldn't worry. I am sure Sonos is quite aware that the fall out is real. A significant portion of Legacy users are not pleased. I don't believe the update is the end of the world but I am seriously irritated by it. I tell you it's the 1st time I feel so annoyed with the company and I know many feel the same way. In the effort to make new friends you take you core support for granted. This is fundamental and I don't think the company appreciates that or it is being done with a wider strategy in mind and they expect the cost of a short term fall out will be dwarfed by some sort of long term market success for which this change is key. Right now I am just widely speculating.
    (1) Play 1, (1) Play 3, (2) Play 5s Gen 1, (1) Play 5 Gen 2, (1) Connect Amp powering a pair of Wharfedale Diamond 10.1, (2) Echo Dots.
    Chris
    Lead Maestro
    September 23, 2016
    I think sonopad has a toggle as far as how behaves. The new Sonos version has no effect on how Sonopad works.

    I tried out Sonopad again during the Sonos Beta since I knew I hated what Sonos had done to their version. My problem with Sonopad however is the lack of universal search. That is a big advantage with the Sonos official version.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Avid Contributor I
    September 24, 2016
    I think sonopad has a toggle as far as how behaves. The new Sonos version has no effect on how Sonopad works.

    I tried out Sonopad again during the Sonos Beta since I knew I hated what Sonos had done to their version. My problem with Sonopad however is the lack of universal search. That is a big advantage with the Sonos official version.


    You are correct. There is a 3 way toggle on Sonopad. Always ask, always add to end, or always replace (play now). How hard is that? You're right, sonopad has no universal,search.
    World-Class Superstar
    September 24, 2016
    You're right, sonopad has no universal,search.
    Neither does Sonos, as their so called ´universal search´ doesn´t include the Contributing Artists.
    Stuart_W
    World-Class Superstar
    September 24, 2016
    You're right, sonopad has no universal,search.
    Neither does Sonos, as their so called ´universal search´ doesn´t include the Contributing Artists.


    Sure it does

    If you search for ARTISTS then it returns those artists. I didn't ask it to search CONTRIBUTING ARTISTS so your comment is not correct.
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    World-Class Superstar
    September 24, 2016
    so your comment is not correct.
    The 'universal search' does not include searching in Contributing Artists so it is not universal.