Contributor I

SONOS are you reading this? Please put the controller queue function back how it was!

Forum|Forum|10 years ago
September 12, 2016
351 replies
16933 views

I've downloaded version 6.4 of the app. What a mistake. To anyone who is about to do it, DON'T DO IT IF YOU LIKE YOUR QUEUE.

Sonos please put it back how it was. This new app is so awful I am considering selling my entire Sonos rig (6 pieces!) and walking away from you, after what was until this week, many happy years.

Touching on a track because I want to play it, or add it to the queue (the queue that I DID WANT), does not mean I want to delete the whole queue and replace it with the entire album (which I DON'T WANT) which the newly added track comes from.

If I wanted to delete my queue, I would delete it. If I wanted to add the whole album, I would add it using the play all function.

You've just taken something intuitive and user friendly which worked so well and turned it into a worse than hateful mess.

PLEASE UNDO THIS AWFUL, HORRIBLE CHANGE.

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sjw

Local Superstar

There's a poll now to maybe collate votes in one thread.

soveryfaraway

Enthusiast II

Greetings, all. Hope your weekend is going grandly. Here's a link to the running total of the above-mentioned pollmaker poll:

https://goo.gl/rhAnSk

Cheers!

Quocunque Jeceris Stabit

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Vorocity

Lyricist III

I disagree with every single solution BoredofBedlam gave as "problem solved". Jgatie is correct I have never had to teach anyone how to use my Sonos. Saving the queue doesn't keep myself or my guest from stopping what is currently playing. It is not feasible either to be saving the queue all night long as friends and guests add dozens of songs to the queue.

BoredofBedlam - you obviously use your Sonos in a much different manner. That doesn't mean that changes should be made to the controller that don't allow users who use it in a multiuser, multiroom environment should not have protections to keep the music going.

If you were at a bar and the touchtunes jukebox at the bar allowed anyone to walk up and tap on a song and all of a sudden interrupt what everyone was listening to how would you like it. Even if there was a big honking sign on top the touchtunes saying "don't click on a song" people would click on songs all the time.

I agree and I think this speaks to the main point. Clearly there are two camps here that use Sonos in different ways. For me, the social "jukebox" capability provided through the queue was the killer feature that Sonos provided that made it magical, more than any other. It's why I went with Sonos and why I recommend it.

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Vorocity

Lyricist III

I am trying to recall all of the options that the participants have offered. I might miss one here or there, but I have noted this many:

1. Allow users to roll back the revision

2. Provide a switch for the UI to handle parallel functionality

3. Create separate apps

4. Disable queue clearing from the top level of the apps

5. Obliterate 6.4 and send it to Hades

Add any I missed. As it stands, I'd vote for #2...

I agree, go with 2. It respects both groups and should be a simple change to implement. I'd even be willing to go with setting "instant play" as the default as long as it could be turned off.

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Scoobydoo

Contributor I

I agree. Provide a switch for the UI to handle parallel functionality.
The social jukebox functionality is the magical bit of Sonos and for me and this update has destroyed it.
Everyone I know who has gone on to buy a system has done so after listening the Sonos in this mode and enjoying the party experience.
There is little chance of further sales to my friends if things stay as they are.
Other alternative systems are available ...

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tooonztrains

Lyricist I

I signed on to the Sonos community for the first time today just to make this point… Please undo the new Play Now feature in 6.4 which kills the great functionality of the original queue. That flexible and social queue was what made Sonos stand out as a music system.

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thomasbe

Lyricist I

A terrible update. Have been completely satisfied with Sonos until now. If I want 10 songs in my queue or 1000: that's my choice! Give our freedom back!

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johncanter

Enthusiast II

Good to see people signing up to share their views on this ridiculous update - don't forget to add your reviews to the iOS App Store.

Come on Sonos, it is about time we had a response to see if you are listening to us.