Contributor I

Answered

Sonos app volume control stays on home page

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I have the sonos app on my phone and the volume control stays on my home page all the time and it is using my iPhone power. How can I turn it of thanks liz

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GuitarSuperstarAnswer

Lead Maestro

Try completely shutting your phone off.

If that doesn’t work, in the Sonos app, go to Settings > App Preferences and turn Lock Screen Controls off.

"Receive with simplicity everything that happens to you." - Rashi

GuitarSuperstar

Lead Maestro

Can you send a photo of what you are talking about?

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"Receive with simplicity everything that happens to you." - Rashi

Elizabeth goAuthor

Contributor I

Hope you got the photo

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GuitarSuperstar

Lead Maestro

I don’t see a photo.

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"Receive with simplicity everything that happens to you." - Rashi

Elizabeth goAuthor

Contributor I

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Elizabeth goAuthor

Contributor I

Hope you got it this time

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GuitarSuperstar

Lead Maestro

When you close the Sonos app, does it disappear?

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"Receive with simplicity everything that happens to you." - Rashi

Elizabeth goAuthor

Contributor I

Yes it does but when I look at my phone it’s there

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GuitarSuperstar

Lead Maestro

Is it always displayed on the Lock Screen regardless of whether or not your Beam is playing audio from your TV or if the Sonos app is closed?

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"Receive with simplicity everything that happens to you." - Rashi

Elizabeth goAuthor

Contributor I

Yes

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GuitarSuperstarAnswer

Lead Maestro

Try completely shutting your phone off.

If that doesn’t work, in the Sonos app, go to Settings > App Preferences and turn Lock Screen Controls off.

Translate

"Receive with simplicity everything that happens to you." - Rashi

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