Sonos app thinks it is out of date.

Forum|Forum|5 years ago
August 24, 2021
13 replies
1394 views

I changed my wifi password and was able to update 4 of 5 of my devices in the app. When I go to add the final speaker, it claims the app is out of date and will not let me progress. When I go to the app in Playstore it says it is up to date.

I am on version 13.2 Sonos OS S2

I have factory reset the speaker, I have uninstalled and reinstalled the app on both my phone and tablet. I have also restarted my phone and tablet.

I found a similar issue from a post two years ago. Tried everything on that list and was unable to resolve this issue.

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Best answer by Airgetlam

And, if my assumption is correct, “flipping the switch” is not something the phone folks would be able to do, it may take a few hours before that gets switched.

On the other hand, it may just be a “process” that they’re in the middle of anyway, since 13.2 just got released today. It may be worth just waiting a couple of hours and trying again.

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olive05092q3

Lyricist I

I am experiencing the same issue. I'm trying to add a beam, but the app is out of date

O

olive05092q3

Lyricist I

Similar issues are affecting me as well. I'm trying to add a beam, but the *app isn't up to date

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

Airgetlam

What version of the software are you running, S1 or S2? Which version of the app is it that won’t update? Which OS version is running on your device that the controller is on? Have you tried deleting the app completely, and downloading a fresh copy from the appropriate store, and choosing ‘connect to existing system’ when you open it?

Bruce

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