Sonos app not picking up Sonos

OK you believe it's a bug. We'll just have to wait for Sonos to fix it.

I am lucky in that none of the iOS or Android controllers in our household is affected.

@dutchie027

FYI, @John B mentioned that you mentioned “access points”?  As you seem to be a stickler for the mention of documented complaints...problems with access points are highly documented in this forum and by Sonos official support documents. However, Let’s see what the diagnostic uncovers.

@AjTrek1 - here’s the thing. Per my image above where you see the iPad and the desktop controller side-by-side, if it was networking in my house - they would mimic each other other if it were access points or Wi-Fi. They’re on the same network hitting the same endpoints and being routed through the same router that serves the entire /24 at my house, yet they’re showing different results. The only network I don’t have sniffing capabilities in to/on is the one that Sonos creates with its devices.

Also, before it gets blamed further on the network, let me say I have direct business class fiber/fibre coming to my house which is symmetrical at 1GB, so it’s not networking either. Happy to give you a network trace in to all of the TCP packets flying around showing that it’s not the network.

Nobody is'blaming your network'.  I am merely saying that something is awry in the way your network and Sonos are interacting. I am quite prepared to concede you have the best, shiniest network in the whole world.  But IMO this is not a generic bug, because I have seen this sort of thing numerous times and it hasn't been a bug in an update yet.

I could of course be wrong. We shall have to agree to differ until the matter is resolved one way or another

@John B - I’m not saying my network is the shiniest, but I am going to ask why people want me to do certain steps - for example the Private Address - that has nothing to do with the app, nor will flipping that setting *ever* help. Secondly, the other suggestion provided, which turns of Wi-Fi Assist - that will simply flip the phone from a Wi-Fi network to a GSM network and if that was in fact the case, the app wouldn’t work at all because if it’s not on the same Wi-Fi network as the Sonos device(s).

I’m all for helping and suggesting things, but when something is clearly correlated to the same time that a new app release is dropped, questions have to be raised. Furthermore, as an app developer, people won’t always complain if they have a working solution (vis-a-vis the PC controller),and also, people will go elsewhere. They want to vent their frustrations publicly  via social media usually, not on a forum or where there is “general” help, that’s society.

Like I stated, I can control the device(s) via SOAP and via the PC Controller, but the iOS app(s) are spotty at best. If I sniff network packets, it’s clearly between the app and the SonosNET and the only thing that can talk “SonosNET” is the app(s) and the controller(s). The only thing that changed recently was the iOS app and not my PC controller, nor the SOAP calls.

@dutchie027 All wireless apps communicate over WiFi to the router. I have no idea what you mean by an app 'talking SonosNet '. Care to explain?

@dutchie027 You are of course welcome to ridicule the advice I gave in a positive meaning, trying to help you, but if you had made a search in this forum you would find that those suggestions have helped some users and some not - as I also pointed out - with the same problem as the OP, which you in your first post said was similar to yours.

But as you also pointed out, you are a computer engineer and it is not network related, though I do wonder how a computer engineer can say that “I have direct business class fiber/fibre coming to my house which is symmetrical at 1GB, so it’s not networking either”. I’m just a happy Sonos user with limited network skills.