Sonos app constantly running

I am having a similar problem on my new Pixel 2. Getting constant 'SONOS is using battery' notifications, even after rebooting and not restarting the SONOS app. Also, can't get rid of the notification unless I 'Force Stop' and even then, sometimes the notification won't go away. Can't slide right to delete it. Yours is the first post anywhere that is of recent vintage, so thanks for posting. Very frustrating, please help us out!

Try going into the Sonos settings and you can disable the notification, that'll turn off the background usage.

Settings > Advanced Settings > Show Notifications

You might want to turn off Lock Screen Controls as well.

Hi Ryan, thanks for getting back to me. That's done the trick!! Cheers 😃

Thanks Ryan, this helped me too. I found the notification at the top of my phone screen annoying, unnecessary and wondering if it was also using up battery.

I've disabled, as you suggested. However I see that it also disables the lock-screen controls, which I found useful.

Can we have the lock-screen controls and also stop the notifications, they are two separate things.

Glad that helped you too, Damian. I'll pass along the suggestion to separate them.

I'm still a bit perplexed by this. Our household had the same issue (we own a pixel and a pixel 2) and we turned off notifications and that seems to work. BUT... why? Is it a bug? Presumably the "Notifications" referenced in that setting aren't supposed to be the "Using battery" notifications that we and other users were *constantly* seeing, right? Or if they were, then was the app constantly using battery? And would turning off notifications change that fact? Of course, none of my other apps have this behavior. Sure feels buggy. Would be nice to understand what's happening.

(Not to mention the fact that turning off notifications just to get rid of these annoying, constant battery warnings also means users can't take advantage of any of the features that are nested under notifications, as the previous poster also lamented)

I'm experiencing this as well. It seems to have started with the most recent update.

I definitely agree with the above comment. There's no reason that I should need to opt out of notifications. This is very clearly a new problem with the app.

Please let me know if there is any information I can provide you guys that would help you troubleshoot this issue. I'm happy to help!

This is a problem because of how android manages memory, and clearing closed/backgrounder apps.

Would be nice if Sonos stated this in their settings, but oh well.

Since Android 6.0 (IIRC), in order to ensure that the android system doesn't close an inactive app, and dump it from memory, it needs to create a notification, as a kind of "keep alive" signal.

Because of this change to android itself, without the notification being present, the Sonos app is unable to keep itself alive, and therefore can't insure that the lock screen controls, etc. will work. That's why the options get disabled when you turn off the notifications.

This sounds like a pain, and it kind of is. Sonos could have the notification active, but hide it so you'd get what you're after, but this would only work on rooted phones. However, this is a good feature, and you do want it! Your battery and performance levels will thank you!

https://developer.android.com/guide/components/services.html

For more info.

This message started as part of the Android 8.1 release, its not limited to Sonos. In previous releases the message would state that "Application name" is running in the background. Now it just says its using battery.

I've tried everything above and it still can't be killed. So I uninstalled it again. (I keep adding it back to see if this problem is fixed and then deleting the app when it isn't. It is a pain to have to use an old phone just to control the speakers but it is better than having it running all the time, draining batter, probably spying on me...)