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stephenbdm
Contributor I
October 20, 2018
Answered

Sonos app asks to be updated. Even though it’s version 9.2

  • October 20, 2018
  • 12 replies
  • 1265 views
I open the Sonos app
It asks me to add a speaker
I press the plus icon to add speaker
I see a screen asking me to update the app
I press update (despite my app being 9.2 - latest version)
It opens the App Store, shows Sonos app
I can’t see any option to ‘update’
I press open
Same thing happens
Asks me to add a speaker,
Before I can do that I must update...
Urgh.

Help.


I’ve deleted the Sonus app and reinstalled it from the App Store. Still does the same thing.

Is this a know bug in 9.2?
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    Best answer by Ken_Griffiths
    Stephenbdm,

    I think there is actually a new minor update due out v9.2.1 (not sure?) ...perhaps your local App Store hasn’t yet got the update for some reason. Maybe try again in a short while.

    Check to see if all your devices have the same version in the 'About my Sonos System' list in the App Settings... check each device in the list.

    12 replies

    Show previous replies
    Airgetlam
    Airgetlam
    October 22, 2018
    Huh. That's fascinating. Thanks, Stanley!
    Bruce
    Stanley_4
    Stanley_4
    Grand Maestro
    October 22, 2018
    I learned far too much British style humor stuff working with the British 14th Signal folks on a few Reforger exercises in Germany. Also learned to drink really nasty tea with milk in it, not sure which was worse. 🙂
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