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Stanley_4
Grand Maestro
August 5, 2022

Slow controller startup

  • August 5, 2022
  • 22 replies
  • 1312 views

My Sonos system suffers from the Controller being slow to start, I mostly use Android on tablets, usually three different ones, and all have the same symptom.

When waking the Sonos app from sleep or starting it if not running, it takes 20 to 30 seconds to populate the screen and before any action can be performed.

Here (diag below) I rebooted my Samsung S6 Lite and started the Sonos app. I’d left it to show the System / Rooms page where the problem is most obvious. It populates the screen with a random room, then adds the others over the next 22 seconds. They appear in what looks to be a random order and with the Room tiles initially overlapping in the display. During the population process the “active” Room bar appears on-screen but the Play button is not functional. At first appearance it isn’t even active, tapping it has no effect. If tapped a bit later it switches to show it has been tapped but still isn’t functional. Waiting a bit more it will change to Play or Pause and the selected Room will follow the command.

I see similar results from my Samsung A2 and Galaxy Tab S3.

No issues playing local or remote music. Network Matrix looks good.

43 MB video

Diag number: 2112127438

 

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22 replies

ratty
August 16, 2022

The stacking arrangement for the surrounds could avoid the near-far problem by disabling the radio on the bottom one and wiring them together.

The surrounds may have to be temporarily unbonded and wired direct to the network to force the radio to disable.

Stanley_4
Stanley_4Author
Grand Maestro
August 16, 2022

ratty, That sounds like an interesting possibility. If I still see issues with the new locations I’ll add the Ethernet link and see if it helps.

Corry, No. More. LEGO! Please?

I haven’t been able to power down all the Sonos and restart them since this morning’s tweaks so I’m not sure if anything has changed. I’ll try to get to that soon and send another diagnostic at the same time. My tweaked knee is suggesting I buy a few more remote power switches.

Turning on app notifications has helped with the warm-start time.